Lithia Subaru of Fresno - Service Center

Excellent customer service The service department was busy but the car was still done on time. Always a friendly and courteous staff. We will be back. We love and trust our Suba The service department was busy but the car was still done on time. Always a friendly and courteous staff. We will be back. We love and trust our Subaru More

Completely Satisfied Customer I took my 2011 Outback in fora vehicle inspection and a power steering system service. Keith Kamimoto is my service advisor and is definitely in the I took my 2011 Outback in fora vehicle inspection and a power steering system service. Keith Kamimoto is my service advisor and is definitely in the right job. His communication and attention to detail make me proud to be doing business at Lithia Subaru of Fresno. I'm a completely satisfied customer. Many Thanks, Marcus Rosso More

Great customer service The people at Lithia Subaru of Fresno provide exceptional customer service. I took my car in for its regular servicing and while I was waiting, employ The people at Lithia Subaru of Fresno provide exceptional customer service. I took my car in for its regular servicing and while I was waiting, employees of Lithia were checking on me throughout the time there. At the end, they pulled my car up right to the door. Talk about red carpet service. Thanks! More

Excellent!!' From scheduling my Subaru Outback to pickup, this by far has been the best experience I've had wi subaru to date!!! Scheduling my appointment was a From scheduling my Subaru Outback to pickup, this by far has been the best experience I've had wi subaru to date!!! Scheduling my appointment was a piece of cake. When I arrived, Abraham was super customer service oriented!!! He said I'd get a call when my car was ready. Within a half hour, I got the call. I returned to pick up my car and checking out was a breeze. Again, Abraham was very accommodating and he brought my car out immediately and I was off. Will definitely continue to blow,the horn for you guys!! More

Always great customer service! Jacob Hicks is my service advisor and he's always very professional, knowledgeable and always keeps me informed of the status of my vehicle. The Se Jacob Hicks is my service advisor and he's always very professional, knowledgeable and always keeps me informed of the status of my vehicle. The Service Manager, John DeOrona is always there to greet customers, shake my hand and never fails to ask how things are going and how I'm loving my Outback. , Always a pleasure to visit Lithia Subaru Fresno! More

Last Minute Oil Change I arrived with no appointment at 4:30, a half hour before closing with a concern about my oil warning light coming on. They examined the car and chang I arrived with no appointment at 4:30, a half hour before closing with a concern about my oil warning light coming on. They examined the car and changed the oil within minutes. They were attentive, polite, personable, and reassuring about my problem. More

oil light issue I was driving back from Chico and my oil light came on. I was not due for an oil change yet so I became very concerned. I stopped and added about a 1/ I was driving back from Chico and my oil light came on. I was not due for an oil change yet so I became very concerned. I stopped and added about a 1/4 of a quart of oil. I went on line when I got home an made an appointment to have my car serviced. When I arrived at Fresno Subaru I nicely greeted by a service tech I explained what happened, then I was greeted by another service tech and had to retell my situation, that service tech took his time explaining to me that its an issue with the type of oil my car takes that it is very thin and the service light will come on if the oil level goes below a certain level. He said Subaru company is aware of the issue and he stated if the light continues to come on they can do a "oil consumption" test. I was then put as ease once he explained things to me in a way I could understand. I truly appreciated that. More

Always a great experience! Had some noise coming from my brakes that I recently had replaced. Jacob had me come in so they could check them and ordered some new ones at no charg Had some noise coming from my brakes that I recently had replaced. Jacob had me come in so they could check them and ordered some new ones at no charge. Dropping off my car and picking up is always quick and easy. Jacob is always a big help .... my car is older so I do have a few issues every now and then, (normal - tires/brakes) and Jacob makes sure that it is taken care of. More

6000 mile service Fast and thorough, friendly people. I love their coffee machine. The free donuts aren't bad either and I love the fact that I have more free service c Fast and thorough, friendly people. I love their coffee machine. The free donuts aren't bad either and I love the fact that I have more free service coming. More

Service I was happy with my service and the wait time was minimal. My tire pressure light was on so th e service tech explained reasons for this and suggested I was happy with my service and the wait time was minimal. My tire pressure light was on so th e service tech explained reasons for this and suggested I make another apt to have it fixed. More