Back

Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
435 Reviews

435 Reviews of Lithia Subaru of Fresno - Service Center

Sort by
August 06, 2017

Excellent service I have been bringing my Saturns and now my Subaru to your facility for over 20 years. I've always been happy with my service and continue to be happy More

by Lee, Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Aug 16, 2017 -

Lithia Subaru of Fresno responded

Thank you so much for all the years that you have been in trusting us with your Saturn and now Subaru. We appreciate your business and look forward to many more years. Thanks again.

August 03, 2017

FAST, FRIENDLY SERVICE EVERYONE IS SO POLITE AND HELPFUL --SERVICE TIME IS ACCEPTABLE--SERVICE AREAS VERY CLEAN --YOUR DEALERSHIP IS EXCEPTIONAL IN APPEARANCE AND FRIENDLY More

by happy forester owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTOPHER SARA
Aug 03, 2017 -

Lithia Subaru of Fresno responded

Thank you for leaving us feedback. We would like to thank you for your business. We look forward to seeing you in for your future service needs.

July 30, 2017

routine service service agents were very busy as expected at 8 in the morning, but they greeted me and acknowledge my presence, Jerry or Jeff ( sorry I forgot his nam More

by Mochi 118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was either Jerry or Jeff, sorry I forgot his name
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your experience with us. We appreciate your business and know that your time is valuable. We look forward to seeing you in the futures for your service needs.

July 27, 2017

Long Wait Time Had an appointment and were told wait time would be 60 - 75 minutes so we decided not to take the courtesy shuttle home but to wait there. Unfortunate More

by 2cvlover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know their names
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your story with us. Sometimes we can get a bit backed up. Thank you for being patient with us. We appreciate your business.

July 10, 2017

I was quite pleased and felt welcomed the whole time. I was very pleased from the moment I arrived to get my vehicle serviced. I was pleasantly greeted and the waiting lounge was very comfortable with co More

by misty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your experience with us Misty. We appreciate you business and look forward to seeing you in for your future service needs.

July 06, 2017

Amazing organization I was amazed how efficient they were, getting my service done within an hour on a Friday without an appointment. The whole place is buzzing with activ More

by markmercer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Lithia Subaru of Fresno responded

Thank you for taking the the time to give us feedback. We are pleased to hear that you experience here was a pleasant one. We strive to get you in and out as quickly as possible. We look forward to seeing you for your future service needs.

July 03, 2017

quick and easy great job!! in and out in less than I hour. very professional and courteous ,service technician very knowlegible. all personnel very helpful in every More

by daves
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jul 10, 2017 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We appreciate your business.

June 30, 2017

Service The people at Subaru are friendly, polite, always letting us know where they are in servicing our vehicle and going over what they have done to our ca More

by Sandy1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They were all great
Jul 10, 2017 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know how we are doing. Thank you for allowing us to earn your business.

June 22, 2017

Best Visit Jacob squeezed me in because my airbag system needed to be checked. He checked and found a shoebox was somehow blocking the signal under the seat. I More

by Beverley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Lithia Subaru of Fresno responded

We will be sure to let Jacob know that you left this for him. We appreciate your business.

June 19, 2017

Jake is great! Jake is on top of things. He goes the extra mile for me every time I come in for service. He keeps me posted in progress and calls me as soon as the v More

by Norm P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Lithia Subaru of Fresno responded

Thanks for letting us know about your recent service experience. We will be sure to pass this along. We look forward to seeing you in for your future service needs.

...
32
...