Lithia Subaru of Fresno - Service Center

The service advisors are very friendly, helpful and knowledgeable. Scheduling online is nice. I wish you had a car wash tho! knowledgeable. Scheduling online is nice. I wish you had a car wash tho! More

Brought my Cross trek in for an oil change and waited four hours until it was ready. I will make appointment next tme four hours until it was ready. I will make appointment next tme More

Employees are professional and answer all questions to my satisfaction. The waiting room is comfortable. satisfaction. The waiting room is comfortable. More

Excellent customer service! Highly recommend to anyone needing service or looking to purchase a new/new-to-you Subaru. Shout out to Brett in the service department! Highly recommend to anyone needing service or looking to purchase a new/new-to-you Subaru. Shout out to Brett in the service department! More

Everything went as expected. Having a good communication on waiting time and pick up times always helps to plan the day. Having a good communication on waiting time and pick up times always helps to plan the day. More

Joshua Bushee was my Service Advisor. From my first visit inquiring about a potential warranty issue to today when the issue was resolved I was impressed by his professionalism and knowle From my first visit inquiring about a potential warranty issue to today when the issue was resolved I was impressed by his professionalism and knowledge. Initially he calmly explained what my issue was and how your techs would decide if it would be covered under the warranty. He handled today's visit masterly especially when it was discovered that my car had been bumped without his knowledge to facilitate another customer. I appreciate his extra effort in ensuring that I, a resident of Visalia, would be able to get my errands accomplished in spite of the delay. On my way home I contacted a friend with potentially the same problem and recommended Josh and your shop. I was impressed and would appreciate, if appropriate, a call to discuss my experience.. Respectfully, Doug Snider 559-471-8381 hikndoug@gmail.com More

The service department is outstanding and it makes up for their awful sales team. Josh is very patient and cares for his customers in the service department. their awful sales team. Josh is very patient and cares for his customers in the service department. More

Service is excellent and the staff are always pleasant. I have never had a negative experience and this is our second Legacy. Recently came in for the regular maintenance appointment. While there I aske I have never had a negative experience and this is our second Legacy. Recently came in for the regular maintenance appointment. While there I asked valve stems could be checked because my low air pressure signal was staying on even after adding air to tires several times. It was checked out and I was told no problem, just needed, all is well. Actually not the case. After leaving Lithia light/signal came back on almost immediately. I will now take it into Sam's Club. More

My car has been in service 11 days waiting for a part. You ask me about my experience as if you have completed with my car. It was supposed to be a 2 day delivery date for the part. I’m glad you gave me t You ask me about my experience as if you have completed with my car. It was supposed to be a 2 day delivery date for the part. I’m glad you gave me the loaner. I’m. Concerned because of the wait. Is it the part or did something else happen to the car More

The staff at Lithia Subaru Fresno are always friendly and professional. I've spoken with folks from sales, service and financing and have always had a pleasant experience. professional. I've spoken with folks from sales, service and financing and have always had a pleasant experience. More