Lithia Subaru of Fresno - Service Center

The Subaru dealership is phenomenal. From the sales staff to the finance department and the service department, ALL provide exceptional customer service and support. From the sales staff to the finance department and the service department, ALL provide exceptional customer service and support. More

Brandon was extremely helpful I was preparing for a out of town trip when the service engine light came on Friday afternoon. I called the service department and was transferred to the central service peopl of town trip when the service engine light came on Friday afternoon. I called the service department and was transferred to the central service people who said they didn't have a appointment until 10/29. I called on Monday and Brandon suggested I have a diagnostic test done by auto zone to see if it was the gas cap when I called him back and told him it was the heater control valve he said I could bring it in an leave it and they would work it in to the schedule as soon as possible since they were fully booked for the week. I dropped it off on Wed expecting to wait a week but he called Thur afternoon and my car was ready. His customer service skills are excellent. More

Clean, comfortable and employees are friendly. Work was done in a quickly and setting an appointment was easy. Work was done in a quickly and setting an appointment was easy. More

Excellent service and knowledgeable about the car's problems. Service agent advisor was excellent could not ask for a better service advisor. problems. Service agent advisor was excellent could not ask for a better service advisor. More

Polite, professional and thorough. They take the time to make sure everything is taken care of. They take the time to make sure everything is taken care of. More

Was treated respectfully and on time. Service took about 1.5 hours. Very happy with the service. Service took about 1.5 hours. Very happy with the service. More

Exceptional customer service every time I bring my Crosstrek in. It is always a reminder as to why I choose to buy from here. Crosstrek in. It is always a reminder as to why I choose to buy from here. More

Friendly staff, quick service, and comfortable waiting area. Really makes a difference for those that prefer efficiency in their day. area. Really makes a difference for those that prefer efficiency in their day. More

I like this dealership but please, get another code reader that the service reps can access. Having to wait a day and a half for a tech to hook up a code reader is ridiculous. Brandon is a really good reader that the service reps can access. Having to wait a day and a half for a tech to hook up a code reader is ridiculous. Brandon is a really good service rep. More

Everyone from Sales to Maintenance is friendly and professional. The dealership is clean. I like the policy of keeping the customer updated when services are being rendered. professional. The dealership is clean. I like the policy of keeping the customer updated when services are being rendered. More