Lithia Subaru of Fresno - Service Center
Fresno, CA
380 Reviews of Lithia Subaru of Fresno - Service Center
I am always in contact with my service rep. The job is done in a timely manner. The people I have come in contact with at Lithia Subaru are always polite and patiently answer my questions. The The job is done in a timely manner. The people I have come in contact with at Lithia Subaru are always polite and patiently answer my questions. The driver that gives me a ride to and from the dealership is very kind and friendly. More
Every employee I have encountered are always courteous. I have dealt with sales personnel and service employees, they are always helpful and polite. My car has always been serviced well. I have dealt with sales personnel and service employees, they are always helpful and polite. My car has always been serviced well. More
Good processed tho I thought my warranty was for longer than 3 years. However I will check on next visit than 3 years. However I will check on next visit More
The service advisors are very friendly, helpful and knowledgeable. Scheduling online is nice. I wish you had a car wash tho! knowledgeable. Scheduling online is nice. I wish you had a car wash tho! More
Employees are professional and answer all questions to my satisfaction. The waiting room is comfortable. satisfaction. The waiting room is comfortable. More
Brought my Cross trek in for an oil change and waited four hours until it was ready. I will make appointment next tme four hours until it was ready. I will make appointment next tme More
Joshua Bushee was my Service Advisor. From my first visit inquiring about a potential warranty issue to today when the issue was resolved I was impressed by his professionalism and knowle From my first visit inquiring about a potential warranty issue to today when the issue was resolved I was impressed by his professionalism and knowledge. Initially he calmly explained what my issue was and how your techs would decide if it would be covered under the warranty. He handled today's visit masterly especially when it was discovered that my car had been bumped without his knowledge to facilitate another customer. I appreciate his extra effort in ensuring that I, a resident of Visalia, would be able to get my errands accomplished in spite of the delay. On my way home I contacted a friend with potentially the same problem and recommended Josh and your shop. I was impressed and would appreciate, if appropriate, a call to discuss my experience.. Respectfully, Doug Snider 559-471-8381 hikndoug@gmail.com More
Excellent customer service! Highly recommend to anyone needing service or looking to purchase a new/new-to-you Subaru. Shout out to Brett in the service department! Highly recommend to anyone needing service or looking to purchase a new/new-to-you Subaru. Shout out to Brett in the service department! More