Back

Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
377 Reviews

377 Reviews of Lithia Subaru of Fresno - Service Center

Sort by
November 20, 2024

Good processed tho I thought my warranty was for longer than 3 years. However I will check on next visit More

by Jeanhoelscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Lithia Subaru of Fresno has always given me good service and their staff is alway very friendly and helpful. More

by dave.love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names :(
Nov 21, 2024 -

Lithia Subaru of Fresno responded

Dave.love, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

November 18, 2024

The service advisors are very friendly, helpful and knowledgeable. Scheduling online is nice. I wish you had a car wash tho! More

by Chrisgothard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johathan Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Lithia Subaru of Fresno responded

Chrisgothard, we really appreciate your great feedback! Our team is available should you require any extra help.

November 17, 2024

Employees are professional and answer all questions to my satisfaction. The waiting room is comfortable. More

by Rmestasc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Lithia Subaru of Fresno responded

Rmestasc, we really appreciate your great feedback! Our team is available should you require any extra help.

November 17, 2024

Brought my Cross trek in for an oil change and waited four hours until it was ready. I will make appointment next tme More

by billgolding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "Pepe" Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Lithia Subaru of Fresno responded

Billgolding, we really appreciate your great feedback! Our team is available should you require any extra help.

November 16, 2024

Joshua Bushee was my Service Advisor. From my first visit inquiring about a potential warranty issue to today when the issue was resolved I was impressed by his professionalism and knowle More

by Doogel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Bushee
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Doogel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 16, 2024

Excellent customer service! Highly recommend to anyone needing service or looking to purchase a new/new-to-you Subaru. Shout out to Brett in the service department! More

by paniaguakim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Nov 21, 2024 -

Lithia Subaru of Fresno responded

Paniaguakim, we really appreciate your great feedback! Our team is available should you require any extra help.

November 16, 2024

Everything went as expected. Having a good communication on waiting time and pick up times always helps to plan the day. More

by jnoricumbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 21, 2024 -

Lithia Subaru of Fresno responded

Jnoricumbo, we really appreciate your great feedback! Our team is available should you require any extra help.

November 15, 2024

The service department is outstanding and it makes up for their awful sales team. Josh is very patient and cares for his customers in the service department. More

by Customer J-S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Bushee
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Customer J-s, thank you for your high star rating. We're happy to see that your experience with us was excellent! We will pass along your other comment to our Management Team.

November 14, 2024

Service is excellent and the staff are always pleasant. I have never had a negative experience and this is our second Legacy. Recently came in for the regular maintenance appointment. While there I aske More

by delkbeverly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lithia Subaru of Fresno responded

Delkbeverly, we really appreciate your great feedback! Our team is available should you require any extra help.

1
...