Lithia Kia of Anchorage

We were very well taken care of and we enjoyed every aspect of our new automobile purchase. Everyone we worked with was pleasant and professional. Especially our salesmen Tom Felli and Mike Phommaxaysy aspect of our new automobile purchase. Everyone we worked with was pleasant and professional. Especially our salesmen Tom Felli and Mike Phommaxaysy. More

Best place to go to purchase a vehicle, I highly recommend Chris Mathis, he's the best and really works and cares for his clientele!! recommend Chris Mathis, he's the best and really works and cares for his clientele!! More

Excellent service. Chris Mathis is the absolute best car salesman. Always takes the time to provide top quality customer service. Chris Mathis is the absolute best car salesman. Always takes the time to provide top quality customer service. More

Salesman and staff very friendly and professional. Very comfortable to deal with them and their in house financing very fast Very comfortable to deal with them and their in house financing very fast More

This is the third car I bought from Chris, that says something I believe. I would more than likely go back when I need to purchase another car. something I believe. I would more than likely go back when I need to purchase another car. More

I really like the service and vehicle we got from Kia dealership. I’m a very happy customer dealership. I’m a very happy customer More

Thank you mathew garapic for a wonderful experience while purchasing my new ( to me) 2016 Ferrari FF. Mathew garapic couldnt have been more pleasant to work with thank you purchasing my new ( to me) 2016 Ferrari FF. Mathew garapic couldnt have been more pleasant to work with thank you More

They won’t even return a call Had my truck since Oct They won’t even return a call Had my truck since Oct 25th we have left multiple messages to the service writer, The service manager and even the Gen They won’t even return a call Had my truck since Oct 25th we have left multiple messages to the service writer, The service manager and even the General Manager. Nothing……Customer Service is Dead! More

The people here are absolutely amazing! The staff here are so friendly! They have a culture built here that makes you feel like you’re a part of their family! are so friendly! They have a culture built here that makes you feel like you’re a part of their family! More

They way overbook the service department! On Thursday afternoon I called and made an appointment to have my oil changed Friday at 2 o’clock. I took my car in at 1:45 and waited for it. By 3:30 PM I went afternoon I called and made an appointment to have my oil changed Friday at 2 o’clock. I took my car in at 1:45 and waited for it. By 3:30 PM I went out to the garage to find out what was going on. They were just pulling my car in. The service manager said that they had a lot of tire changeover‘s to do. I told him I had a 2 o’clock appointment. The employee who checked me in protested that he told me that there might be a two-hour wait. Lithia/Kia also had signs posted advising that there might be a two-hour wait. I protested that I had a 2 o’clock appointment. Honest to God, the employee exclaimed, “What did you think? That we would have a technician standing by to work on your car 2 o’clock?” “Why yes,” I said. Isn’t that the point of making an appointment?!? More