Lithia Hyundai of Reno

Richard went out of his way to provide comparisons of different Sonata vehicles, providing great technical information on how various features work. This greatly helped my wife and I to come to a decisi different Sonata vehicles, providing great technical information on how various features work. This greatly helped my wife and I to come to a decision on what to buy. All this he did without imposing any pressure to buy prematurely and making the overall experience pleasureable. More

Joel Wodke was a spectacular salesman who was so knowledgable about the 2012 Hyundai Sonata that I bought it that day. Although I said, 'quit being a salesman', he truly was like dealing with an ol knowledgable about the 2012 Hyundai Sonata that I bought it that day. Although I said, 'quit being a salesman', he truly was like dealing with an old friend. I highly recommend asking for Joel when purchasing your Hyundai. Damon Earl, he's your fianance MAN. While you're signing loan docs, he makes it a fun process and explains everything to a 'T'. Thanks for making the car buying process so enjoyable! More

Jannal was very,very helpful in finding us a car that we were looking for and bought after a while we had finally decided which one color were wanted I would recommend her and the dealer ship and the rest were looking for and bought after a while we had finally decided which one color were wanted I would recommend her and the dealer ship and the rest of the associates we dealt with thank you very much marlene and jimmy lucero More

I have purchased three cars from Pete with exceptional service each time. I have referred several of my personal clients to him and they ALL have had the same experience. I would not hesitate to purchase service each time. I have referred several of my personal clients to him and they ALL have had the same experience. I would not hesitate to purchase or refer my clients to Pete Montalvo in the future. He is not a "Used Car Salesman" he is a caring considerate person. He WILL get you the best deal!!! More

Everyone was very friendly and we were able to come to an agreement within a couple of hours. The only negative issue - it took over 3 hours to get through the financing with an hour and a half of that being agreement within a couple of hours. The only negative issue - it took over 3 hours to get through the financing with an hour and a half of that being after we were approved. However on a good note - the finance manager was able to lower our interest rate another 1/2 percent. The finance manager was also very friendly and informative. We would recommend the dealership and definitely both sales people we worked with. More

In desperate need of a car a friend referred us to Jannal, at Lithia Hyundai of Reno. She took amazing care of us and really understood what are needs were. She was very reassuring throughout the enti Jannal, at Lithia Hyundai of Reno. She took amazing care of us and really understood what are needs were. She was very reassuring throughout the entire sale. Everyone we encountered through our first time buying experience was friendly, helpful, and most of all understanding what we were able to buy. There wasn't the typical pressure that you feel walking on to a dealership lot. It was a comfortable process. Highly professional team with amazing results. When I need another vehicle this is the only place I will go. Jannal,Tom,Tony,Damon thank you all again for the fantastic service. More

Deborah is a great sales representative. Since I was from California, I didn't want to drive all the way up to Reno just to look at the car and not get it so we were talking over the phone and trying to nego California, I didn't want to drive all the way up to Reno just to look at the car and not get it so we were talking over the phone and trying to negotiate a great deal. After a long day of going back and forth on the telephone, Deborah give me a great deal for the car that I wanted. That weekend, my uncle, my sister, and my mom we drove up there and got straight down to business. Deborah welcomed my family and I with open arms and was willing to help us get a great deal. She was friendly and answered all our questions thoroughly. Everything went smoothly thanks to Deborah. I would recommend her to everyone! (: More

Awesome, easy experience. She got the price down to what I wanted and was very friendly. Very knowledgeable on the vehicle I was interested in and very much wanted to help me find the right vehicle for me, I wanted and was very friendly. Very knowledgeable on the vehicle I was interested in and very much wanted to help me find the right vehicle for me, one that I would be happy with. I will definitely be returning for future purchases! More

This man told me an out right lie, I spent 2 days trying to get him to tell me the truth and he never did. Please tell Tom "Line # 1. is NOT a Lithia audit number" See that's what he told me EVEN when I q to get him to tell me the truth and he never did. Please tell Tom "Line # 1. is NOT a Lithia audit number" See that's what he told me EVEN when I questioned him! Tom told me Line 12. was my purchase price.. I guess If we want the truth we must go elsewhere! I am going to complain to corporate as the local dealership is not responding to my questions and concerns!! Have the Boss call so I can let him know whats happening at his dealership!! More

I initially walked in with no intention of buying a car as I was totally opposed to the idea of an impulse buy based on quarter tactics and their speech about "end of month and end of year". I'm in sales; as I was totally opposed to the idea of an impulse buy based on quarter tactics and their speech about "end of month and end of year". I'm in sales; don't belly ache to me about your goals. I hit mine for my company so I couldn't care less about yours. I want a good deal on a car. Aside from that, Norm was very knowledgeable about the cars and (we'd emailed prior to our sales appointment) he had 3 models that were right in my range ready to go. Test drove one, but conversation went to model I preferred. Norm was professional and helpful throughout. Norm and his sales manager haggled with me about the price and, I'm sorry for folks that don't like that, but that's the interaction that needs to happen to get the best deal for both parties involved. I assume Lithia Hyundia made some money, and I know I walked out of there feeling like I got a very good deal based on my research and what Norm and his manager were able to work out. Win and Win, right? More