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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.3
1,489 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,489 reviews

November 23, 2024

Very good customer service and pleased with their efficient customer service with very good quality and cleanliness in their work More

by JORGEPLASETAS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Jorge. We are thrilled to hear that you were pleased with our customer service, efficiency, quality of work, and cleanliness. Your satisfaction is our top priority, and we appreciate your feedback.

November 23, 2024

I love 😍 my car it drives good enjoy every thing about you all I wish give More

by Ada Shorter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you, Ada. We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

November 22, 2024

Our experience was horrible. Service was TERRIBLE. We will not be buying another new vehicle from this dealership nor will we ever recommend you to anyone. More

by MBC0936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2024

Exelente atención yo le doy mucho más de 5 estrella Lithia gracias por atenderme tan bien eres exelente vendedora el More

by Rosa.rosa71
Recommend Dealer
Yes
Employees Worked With
Delilah Pacheco
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Nov 25, 2024 -

Lithia Hyundai of Odessa responded

Gracias Rosa por la maravillosa reseña de Lithia Hyundai de Odessa. ¡Agradecemos que te hayas tomado el tiempo de dejar tu opinión y esperamos volver a verte pronto!

November 21, 2024

Very friendly and professional dealership. Will go the extra mile for the sell. Terry and Robert great team very nice and professional More

by RAYMOND_GLENN1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert and terry
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Nov 25, 2024 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words, RAYMOND. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

November 19, 2024

Excellent service helped make this experience fast and easy gave me the best deal they could give me. More

by WILLIAMBROWN1693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us, William. We are pleased to hear that our team was able to provide you with excellent service and help make your car-buying experience fast and easy. It was our pleasure to give you the best deal possible.

November 16, 2024

We shouldn’t have had to get out of our vehicle, the service tech should have came to us. They always come out to us at the Chevrolet dealership. More

by BRP57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Guerra
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Nov 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us. We appreciate your perspective and will take it into consideration as we continue to improve our customer service.

November 15, 2024

So far everything has been taken care of and gone well at this Hyundai dealership More

by DAVIDLPEPPER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, David. We are delighted to hear that everything has been taken care of to your satisfaction at our dealership. If you have any further feedback or questions, please do not hesitate to reach out.

November 14, 2024

Fast service and friendly staff Explained everything that I need to take care of on my car. More

by aleopardgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

November 13, 2024

I got the oil change and they did not install the under cover correctly, which was new so two months later it completely flew off in the freeway. I tried talking to someone and I was told the person was no More

by Jcrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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