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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.4
1,616 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,616 reviews

October 31, 2025

Appointment was at 730am, I waited at my car for someone to come (last time they did and this was my 2nd time) about 15 minutes. Multiple service workers walked out and even to the truck infront of mine and More

by Foreveryoung4321.ay
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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Nov 03, 2025 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

October 30, 2025

Very customer oriented and knowledgeable Honest and works hard to get you the best deal for you More

by DMARTINEZ1953
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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Oct 31, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing such positive feedback. It’s wonderful to hear that you found the team to be customer oriented, knowledgeable, and dedicated to helping you find the best deal. Experiences like yours mean a lot to us.

October 30, 2025

The staff is always friendly and take good care good care of my vehicle. I always leave satisfied. More

by NEOMAE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for your kind words about our staff. It’s wonderful to hear that you feel well taken care of and leave satisfied after your visits. Your feedback is truly appreciated.

October 20, 2025

It seems like they are doing their best still need more help I guess thanks More

by MARK.LUEVANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback, Mark. We appreciate your recognition of our team's efforts and your understanding as we continue working to provide the best possible service. Your input is valuable to us and helps guide our ongoing improvements.

October 19, 2025

I came in to get an oil change and I got an oil change And the clerk was very nice More

by MZYVONNE1965
Recommend Dealer
Yes
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Oct 20, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

October 18, 2025

Very friendly and helpful salesman Very helpful and knowledgeable was able to work it out to get me the upgrade that I wanted More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Cordova
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Oct 20, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and kind words about our team. We're glad to hear that you found our salesperson friendly, knowledgeable, and able to assist you with your upgrade. Your feedback is truly appreciated.

October 14, 2025

Went in to get oil change. The staff was very professional and I was done in a timely matter. More

by VCHAVEZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for highlighting our professional staff and efficient service. We're glad to know your visit for an oil change went smoothly. Your feedback is greatly appreciated.

October 11, 2025

When I go into the dealership, the service center is always nice and willing to do what needs to be done. I really thank them for helping me out since, I do have a problem with my knees, and having to h More

by juanita.sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name is Christina? She's the service manager
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Oct 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your thoughtful feedback. It’s wonderful to hear that the team’s kindness and attention to your needs have made your visits more comfortable. Your appreciation means a lot, and we’re glad to know that the service center has been able to support you during your visits.

October 11, 2025

I would definitely buy another vehicle from the dealership! Wonderful customer service, very profession and kind sales staff! Shoutout to Jason for top notch service. More

by NICMONTOYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Brenda Meraz
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Oct 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for recognizing Jason and our sales team. It’s great to hear that you had a positive experience with our customer service and found our staff to be professional and friendly. Your feedback is truly appreciated.

October 11, 2025

The service was excellent, very quick. Staff was attentive and friendly. We had questions beyond our oil change about key fobs, and Kristina was very knowledgeable and helpful. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Guzman
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Oct 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting Kristina's helpfulness and expertise. It's wonderful to hear that the team was attentive and able to assist with your questions. Your feedback is truly appreciated.

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