Lithia Hyundai of Odessa

Excellent attention and service, they don't waste time although I would have liked them to clean my vehicle as they do in other dealerships. although I would have liked them to clean my vehicle as they do in other dealerships. More

They tried to satisfy all my requests during the buying time. I did not feel pressured by the dealer, so it made me easers to take my decision about the deal. time. I did not feel pressured by the dealer, so it made me easers to take my decision about the deal. More

Always had good service and professionalism amongst the employees. Would highly recommend the dealership. We have purchased five vehicles from the dealership employees. Would highly recommend the dealership. We have purchased five vehicles from the dealership More

They did not provide me with a rental or a loaner even though with my recent financial troubles, did not update me with any information on how my car was having issues, when will the parts get here nor an though with my recent financial troubles, did not update me with any information on how my car was having issues, when will the parts get here nor an estimated time when my vehicle will be ready. When my vehicle was ready they only notified me 15 minutes before they close which was an extreme small window for me to pick up my vehicle like if they were trying to avoid another customer to walk in. Lucky I was with one of my friends at the time of the call to go rush to the dealership, if it wasn’t for the lucky timing I would have gone a whole afternoon until next morning to walk to the dealership in harsh weather for miles since Ubers are expensive and again I was in financials issues. How ever in my time of crisis I did complain to corporate but was later ignored by this so great “Hyundai” that “values” their customers. I got recommendation from my family that Hyundai is a very reliable and caring company but how ever I felt the opposite of that, after multiple attempts in trying to be a value customer I gave up in the end. My case number in my situation is 23211248. I feel like I could of gotten a better experience in this. More

Good vibes , excellent customer service, they make you feel comfortable and They find the best option for you feel comfortable and They find the best option for you More

I set up an appointment foe some recalls that my car had and was attended promptly and was attended promptly More

I didn't like that the guy that changed my oil started working on the next car before he finished my oil change. He did the next car's oil change and tire rotation and only came back to finish my car whe working on the next car before he finished my oil change. He did the next car's oil change and tire rotation and only came back to finish my car when I brought it to Eric's attention. I got there early so I could get done early. Sitting there waiting isn't my favorite pass time. More

The dealership was prompt on everything and the sales person was great she showed me several vehicles person was great she showed me several vehicles More

Fortunate enough to be the first one to arrive for an express lube. Everything was completed within an hour, and I was out the door happy express lube. Everything was completed within an hour, and I was out the door happy More

Hi everyone if is your plan to buy a new Hyundai, cheek the prices elsewhere first. atencion a los que estan pensando comprar un carro en la agencia de Hundai, revise los precios en otro lado primero. the prices elsewhere first. atencion a los que estan pensando comprar un carro en la agencia de Hundai, revise los precios en otro lado primero. i buy a santa fe the priece oo santa fe was 34,000.00 they sale to me for 46,000,00 yo compre una santa fe el precio era de 34,000,00 y me la vendieron por 46,000.00 at time the i buy the Santa fe Verly had arrived don't have any price on it, so ask the salesman. the salesman asks the assistant of manager, they said the price on the Santa fe was 52,000, 00 I Sai no thank you; they drop the price $46, star to google the salesman said the price its right at google because it was a cost to get it here, so I believe it when I received my first bill the price shows the $34,000. and i wanted to dealer nothing I cand do it en el momento de la compra apenas habia llegado la santa fe nueva sin precio pregunto al vendedor y el vendedor pregunta al asistentre de manajador y me dice vale $52,000.00 no le dije gracias y me dijo te voy hacer una buena oferta $46,000,00 empece a buscar precios en el google y le dije no el precio no es correcto, me dicen si es que ahi no esta el precio de la traida, les crei y en el primer bill que recibo ahi venia el precio del valor era $34,000.00 pero ya no puede hacer nada pues fime que no podia demandar a la agencia be very careful with dealer they are a lot of thieves mucho cuidado en la agencia muchos estafadores More