Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,547 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the ...
Contact Dealership
Today: 8:30 AM - 7:00 PM Closed Now
View All Hours

5000 John Ben Shepperd Pkwy

Odessa, TX

79762

Directions

By Type

Showing 1,547 reviews

October 19, 2024

Had a situation she walked me through. It found paperwork and she took care of it after that More

by eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Campbell
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, Eli. We are glad to hear that our team was able to assist you with your situation and take care of the paperwork for you. If you have any further feedback or questions, please don't hesitate to reach out.

October 19, 2024

Amazing customer service. They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car More

by JAGUILAR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richardo Fuentes, Eric Munoz, Jonathan Aguilar, Kristine Campbell, Anna Lujan
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Lithia Hyundai of Odessa. We appreciate your recommendation and hope you are enjoying your new vehicle.

October 18, 2024

Easy to deal with, figured out my warranty for me and did the job perfectly. Very fast as well, car was in and out. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience with us and that we were able to efficiently handle your warranty and complete the job to your satisfaction. Our team strives to provide excellent service in a timely manner, and we are glad to hear that we met your expectations.

More
October 17, 2024

so Professional at time to speak with me and explained everything about the process and car More

by YOSBELNORTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richardo Fuentes
Report | Print
Oct 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team was able to provide you with professional and informative service during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

October 16, 2024

Love my new 2025 Hyundai palisade calligraphy, Issac worked with me to get me a price I was comfortable with! More

by Jordan bishop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Sanchez
Report | Print
Oct 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for choosing Lithia Hyundai of Odessa for your new 2025 Hyundai Palisade Calligraphy, Jordan! We're thrilled to hear that Issac was able to work with you to find a price that you were comfortable with. Enjoy your new vehicle!

October 16, 2024

Friendly staff, great service Thank you for helping me out while I was in town for the weekend More

by DLDEADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
Report | Print
Oct 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience with our staff and that we were able to assist you during your weekend in town. We appreciate your feedback and look forward to serving you again in the future.

October 15, 2024

was help full and took care of anything and everything that was needed in my car More

by GUZMANBRIZZIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Morales, Kristine Campbell
Report | Print
Oct 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are glad to hear that our team was able to assist you with everything you needed for your car. If you have any further questions or concerns, please don't hesitate to reach out to us.

October 15, 2024

Pleasant to deal with and held to their word on the whole deal even though we had to wait till the next day to finish it More

by CLARK489
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richardo Fuentes
Report | Print
Oct 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that you found our team pleasant to deal with and that we were able to uphold our end of the deal. We appreciate your patience and understanding as we completed the transaction the following day. If you have any further feedback or questions, please don't hesitate to reach out.

More
October 15, 2024

I did not work with any of Lithia's salespeople. It was a father/son duo that were "event" contractors. WOULD NEVER DO THAT AGAIN. Did not give us the correct information on the car or the finan More

by CINMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
Report | Print
Oct 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that Ricardo and Theo were able to assist you effectively. We apologize for any miscommunication or inconvenience you experienced during your visit. We will take your feedback into consideration to improve our processes in the future. Thank you for choosing Lithia Hyundai of Odessa.

More
October 12, 2024

The dealership did an amazing service, took good care of me and my family 10/10 recommend ! More

by ACOSTAELIZABETH72319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Aguilar
Report | Print
Oct 14, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you and your family were well taken care of during your visit. We truly appreciate your recommendation and hope to see you again in the future.

1
...
15
16
17
...
155