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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,489 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,489 reviews

February 18, 2025

Very easy, very nice people this was the easiest way to buy a car we had to sign and we took the car I loved this carlot More

by LORIV288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry super nice
Feb 20, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team made the car buying process easy and enjoyable for you. We appreciate your feedback and are happy to hear that you love your new car.

February 16, 2025

The sales person was very courteous and respectful and explained to me all the paperwork More

by VICTORESTORGAS58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward
Feb 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our salesperson provided you with excellent service and made sure to thoroughly explain all the paperwork to you. If you have any further feedback or questions, please don't hesitate to reach out.

February 15, 2025

Slow response time, waited a month for a call back, within that time frame I called over 30 times and then they changed my appointment twice. Also I mentioned another noise that everyone in my family c More

by Diego Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

February 12, 2025

My local Hyundai dealership has always provided quick and excellent service. Always handling my property with care. Eric Gonzalez insures all my questions in regards to services are answered, with great hosp More

by HARRISON.BRIANNAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Harrison. We are delighted to hear that you received quick and excellent service from our team, particularly from Eric Gonzalez. Your satisfaction is our top priority, and we appreciate your kind words about the care and hospitality you received. Thank you for choosing Lithia Hyundai of Odessa for your automotive needs.

February 06, 2025

I was only supposed to be the co signer so I'm not happy with this dealership More

by JACKTAMI21
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Amy Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your visit to our dealership. Your satisfaction is important to us, and we appreciate your input. Please call us at (432) 614-0345 to let us know more about what happened.

February 05, 2025

Theodore and the managers were great to us and knew exactly how to help make the new car buying great More

by AGONZALES51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

February 04, 2025

Repaired in a reasonable amount of time was able to make an appointment for drop off aa well. More

by vickieof77357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Vickie! We're glad to hear that you were satisfied with the timeliness of the work done on your vehicle and that the drop off appointment process worked well for you. We appreciate your feedback and look forward to serving you again in the future.

February 04, 2025

Very Professional and definitely would recommend to others. Terry went way beyond in helping and I pray a blessing over the dealership as well. More

by M_PERKINSS
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lithia Hyundai of Odessa responded

Thank you for recommending us! We're thrilled to hear that Terry provided you with exceptional service. Your kind words and blessings mean a lot to us. We appreciate your support and hope to see you again in the future.

February 04, 2025

Work done in a reasonable amount of time. Was able to make a drop off appointment. More

by vickieof77357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Vickie! We're glad to hear that you were satisfied with the timeliness of the work done on your vehicle and that the drop off appointment process worked well for you. We appreciate your feedback and look forward to serving you again in the future.

January 31, 2025

Wirst place ever for anyone to buy a car. Service is awful. No one is really there to help you.. More

by STELLAGALINDO79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salvador Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

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