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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,501 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,501 reviews

April 08, 2025

I am very satisfied with the service I received on my Santa Fe. It was prompt and everyone was professional More

by LYNBREWER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that you were satisfied with the prompt service and professionalism of our team. Your feedback is greatly appreciated and encourages us to continue delivering exceptional service.

April 07, 2025

service was very prompt. The lady explained the complete inspection that the car was given More

by Ford Trucks Rock
Recommend Dealer
Yes
Employees Worked With
did not get her name
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Apr 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with our service team and that the explanation of your car's inspection was clear and thorough. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

April 07, 2025

She didn't really no what she was doing There is nothing else to say No More

by JESSERLOPEZ13
Recommend Dealer
No
Employees Worked With
Christina
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Apr 07, 2025 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

April 04, 2025

The professionalism with my deal was superb! They explained everything and answered all my questions in a timely manner. More

by JANETH.MARQUEZ
Recommend Dealer
Yes
Employees Worked With
Miguel Anthony Lozano and Eric Muñoz
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Apr 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you, Janeth, for your kind words. We're thrilled to hear that you had a superb experience and that our team was able to address all your questions effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

April 04, 2025

People were very helpful and caring. They were willing to do whatever it took made us feel very comfortable while we were there. More

by Odessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We're delighted to hear that our team was helpful and made you feel comfortable during your visit. Providing exceptional service is our priority, and your feedback is greatly appreciated.

April 04, 2025

Eric Muñoz is very knowledgeable with this make and different models available. Communicated very well and professionally with us. I have bought cars since he started in the car business. He makes his More

by JANETH.MARQUEZ
Recommend Dealer
Yes
Employees Worked With
Eric Muñoz
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Apr 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for highlighting Eric's expertise and dedication. We're thrilled to hear about your positive experiences with him and appreciate your continued trust in us. Your feedback is invaluable and reinforces our commitment to providing exceptional service to our customers.

April 03, 2025

Excelente Vinny was so great helping me to find the car of my life Vinny was so great helping me to find the car of my life with a very very good deal More

by Week.wonka
Recommend Dealer
Yes
Employees Worked With
Vinny
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Apr 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that Vinny was able to assist you in finding the car of your dreams at a great deal. It's always our goal to provide exceptional service, and your feedback is truly appreciated.

March 31, 2025

Great service and always very nice people they greet you promptly and take care of all my needs! More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that we could meet your needs. Your satisfaction is our top priority, and we look forward to serving you again in the future.

March 30, 2025

He is very friendly and knows how to offer his products. I am satisfied with the deal we made, I hope we can continue to have that deal in the future. More

by HRAMOS1
Recommend Dealer
Yes
Employees Worked With
Vin Nunez
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Mar 31, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that you were satisfied with the deal and that our team member was able to assist you effectively. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

March 26, 2025

Everything was great except for the cleanliness of the vehicle I purchased. When I got home and inspected it closer I was surprised and disappointed by the amount of built up dirt that had been left on th More

by SDEWITT70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We truly appreciate your feedback and are sorry to hear about the cleanliness issue with your new vehicle. Maintaining our high standards for vehicle presentation is important to us, and your comments will help us improve. Your satisfaction is important, and we value your input in helping us enhance our services.

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