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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,499 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the ...
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,499 reviews

March 26, 2025

Everyone was very professional and we really like the car it will work very well for our family thank you so much the finance lady was very helpful thanks More

by RAYEQUIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cousin Vinnie
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March 26, 2025

Everything was great except for the cleanliness of the vehicle I purchased. When I got home and inspected it closer I was surprised and disappointed by the amount of built up dirt that had been left on th More

by SDEWITT70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

Did good checked the vehicle and got it taking care of in a timely manner More

by IZMENDOZA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Lithia Hyundai of Odessa responded

Thank you, for sharing your positive experience with us. We're thrilled to hear that our team was able to check your vehicle and address your needs promptly. Your feedback is greatly appreciated and encourages us to continue delivering quality service.

March 13, 2025

The lack of honesty and accuracy involving the promotions offered with the car sale was disappointing. Regardless of how informed or uninformed the dealership was regarding any promotions, it should not fall More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear your experience with us was less than amazing. Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

March 11, 2025

I love the car more than I can say. Would love got the price for my car that I wad promised More

by DENNISC1423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Stanfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback. We're thrilled to hear that you love your car. We appreciate the opportunity to address your concerns regarding the pricing and encourage you to reach out to us directly so we can discuss this further. Your satisfaction is important to us, and we're here to help.

March 10, 2025

Good service, I think my dealership would have a bit better with more dealers on site More

by Rachel pazrol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you, Rachel, for sharing your feedback. We're glad to hear you were pleased with the service. Your comments about having more dealers on site are appreciated, and we will take them into consideration as we strive to enhance the experience for all our customers.

March 10, 2025

My salesman Theodore Schroeder really made my buying experience great. He was knowledgeable of the vehicle and had answers for any questions we had. Of course nothing goes perfect but they fulfilled eve More

by MCDJENSENL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Theodore provided you with knowledgeable and attentive service throughout your car buying journey. It's great to know that our team was able to fulfill everything as agreed and maintained open communication. We appreciate your feedback and are glad you had a nice experience with us.

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March 07, 2025

They are really good at what they do there they get you in and out as quickly as they can More

by MONDIE1558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and appreciated the efficiency of our service. Your feedback is greatly appreciated and motivates our team to continue providing the best for our customers.

March 06, 2025

Eric kept us updated on our auto. That made me feel like he cared about his customers. More

by ENDO147LYDIA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience. We're delighted to hear that Eric provided you with excellent communication and made you feel valued as a customer. At Lithia Hyundai of Odessa, we strive to ensure our customers feel cared for and informed throughout their visit. We appreciate your feedback and look forward to serving you again in the future.

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March 06, 2025

although it was busy, the staff and mechanics moved at a fast pace. Staff were very friendly and helpful. Very knowledgeable about the vehicle and maintenance needed to be done. More

by DESIREETOTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmine (service advisor)
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Mar 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you, Desiree, for sharing your positive experience with us. We're delighted to hear that our team was able to provide friendly and efficient service, even during busy times. It's great to know that our staff's knowledge and helpfulness met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

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