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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,081 Reviews

1,081 Reviews of Lithia Hyundai of Anchorage - Service Center

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May 10, 2025

Dana did a great job and got the vehicle checked in and explained everything that needed to be done so I had no surprises. Dealership great job and getting the vehicle serviced and returned to me. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Christian was very helpful and showed us videos of the maintenance that needed to be done as well as our worn break pads. More

by R Jennings
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Brandon did an amazing job of squeezing my appointment in a short notice. He has a nice smile. More

by CAT2LAZY
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
May 09, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear you had such a positive experience! We’re glad Brandon was able to accommodate your appointment on short notice—his helpful attitude and friendly demeanor make a big difference. We appreciate your feedback and look forward to seeing you again at Lithia Hyundai of Anchorage.

May 07, 2025

Surprised at cost but once the phone system started working both went above and beyond in being helpful. Also car was not finished being put back together seal strip on door was not put back in place a More

by akjrath
Recommend Dealer
Yes
Employees Worked With
Dana and Christian
May 08, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback with us. We're glad to hear that Dana and Christian provided helpful service, but we're sorry about the oversight with the seal strip at Lithia Hyundai of Anchorage. Your comments are valuable in helping us improve our processes, and we'll address this issue with our team to ensure it doesn't happen again. We appreciate your patience and understanding!

May 02, 2025

My husband and I had a good experience and the staff were friendly and helpful. More

by SAELEE_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake
May 02, 2025 -

Lithia Hyundai of Anchorage responded

We’re so happy to hear that you and your husband had a great experience with us! Thank you for sharing your feedback. We’re glad our team could make your visit enjoyable, and we look forward to helping you again at Lithia Hyundai of Anchorage!

May 02, 2025

It was very positive. I had an appointment and the work was done quickly Great More

by RBT0
Recommend Dealer
Yes
Employees Worked With
Service
May 05, 2025 -

Lithia Hyundai of Anchorage responded

RBT0, thank you for the great review! We're glad your appointment at Lithia Hyundai of Anchorage was smooth and efficient. We hope to welcome you back again for future service!

May 02, 2025

Christian has taken the service department to the best level it has ever been! He is professional and very personable. And extremely knowledgeable about engine repair etc. More

by Jimsgirl95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear about your positive experience, Jim! We’re so glad Christian was able to provide you with top-notch service. His professionalism and expertise truly make a difference, and we appreciate you taking the time to share your feedback!

April 27, 2025

Experience at dealership is always great. It's very difficult to schedule a service appointment by phone or online. More

by JESYKA12
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
Apr 29, 2025 -

Lithia Hyundai of Anchorage responded

JESYKA12, it’s great to hear that your experience at the dealership has been positive overall. We truly appreciate your feedback regarding the difficulty with scheduling service appointments. We’re constantly looking for ways to improve and will be sure to discuss this with our team. When you have a moment, please contact us through the number below to ensure future satisfaction. Best, Moises Gonzalez - Service Manager - 907-762-5752

April 23, 2025

Great service. They got my car in on time and was able to have coffee and watch ztV while waiting. Everyone very professional. More

by Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Angelo Jimig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear you had a smooth and enjoyable visit to Lithia Hyundai of Anchorage! We're glad the team was prompt and professional—and that you got to relax with some coffee and TV while you waited. Looking forward to your next visit!

April 19, 2025

Communication ! Everything was ok according to dealership notification and the customer service was good and they were able to help me get my car fixed and get it se More

by Eblah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback, Eblah! We're happy to hear that communication and customer service met your expectations. However, we understand your concerns regarding the cleaning service pricing. We always aim to provide value, and we appreciate your perspective on the matter. We hope to serve you again in the future!

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