Lithia Honda in Medford

I am very impressed with service at Honda. I interacted with Kevin Rafala to lease Honda CR-V and he was very knowledgeable and thorough. with Kevin Rafala to lease Honda CR-V and he was very knowledgeable and thorough. More

Friendly & accommodating We were in Medford visiting & decided to look at cars since we recently wreck ours. Found a Subaru newer than the wrecked car. I was emotional & too We were in Medford visiting & decided to look at cars since we recently wreck ours. Found a Subaru newer than the wrecked car. I was emotional & too busy with Christmas to make a decision at the time. We later got home to Sutherlin & decided we wanted. Billy was so nice to do what we could over phone. The next day Dottie & another driver meet us in Roseburg to sign papers. More

New 2020 CRV on New Year's Eve! The dealership is very attentive. Juan, the sales rep that served us was friendly and extremely knowledgeable; able to answer every question we had a The dealership is very attentive. Juan, the sales rep that served us was friendly and extremely knowledgeable; able to answer every question we had about the car we purchased. Very professional. We are very happy, and look forward to continuing our business with Lithia Honda in Medford Oregon. More

I'd buy here again. Jared, our sales guy, knew the answers to all of our questions about the Lexus 460 we bought. No arm twisting at all but plenty of attention and follo Jared, our sales guy, knew the answers to all of our questions about the Lexus 460 we bought. No arm twisting at all but plenty of attention and follow through. Had the whole transaction (from the time we got there until we drove off the lot) done in an hour and a half. We're happy, jt More

Friendly and easy Great working with Jake, Gavin and Marci. Jake was so accommodating and friendly. We purchased 2 vehicles and would recommend visiting this dealersh Great working with Jake, Gavin and Marci. Jake was so accommodating and friendly. We purchased 2 vehicles and would recommend visiting this dealership. Also love the Ram 1500 I picked up here! More

Arrogant service employee Took my car in for an oil change based on the timing noted on the sticker on my car. Was told by the employee (did not catch is name) that there was Took my car in for an oil change based on the timing noted on the sticker on my car. Was told by the employee (did not catch is name) that there was a 1.5 hour wait which is fine as it was a Saturday. After the 1.5 hour wait, the employee came to tell me that I did not have the mileage for the oil change. He arrogantly told me that the contract states the mileage requirement. When I asked why it took 1.5 hours to let me know, he responded that the odometer reading was done by the mechanic. I believe this is false because a reading is done when they take your keys and check the VIN number. When I complained about the wait, he said he could maybe push through the oil change i.e. another wait. i can understand if there is a policy but i thought he could at least offer to have the vehicle inspected for any issues as I believe that is part of the lifetime quarterly service paid for when I purchased the vehicle. Even if the inspection only is done with an oil change, after having me wait pointlessly for 1.5 hours, it would have shown some level of customer service. More

excellent service We receive excellent service every time we go for service at the Lithia service center in Medford OR I would recommend this service center to everyon We receive excellent service every time we go for service at the Lithia service center in Medford OR I would recommend this service center to everyone More

Great service Lithia Honda always gives us good and fast service for our Honda Clarity. Brandon was courteous and helpful with some good recommendations For our Lithia Honda always gives us good and fast service for our Honda Clarity. Brandon was courteous and helpful with some good recommendations For our vehicle’s maintenance. More

Amazing service thanks to Josh. I had an appointment time and the oil change and safety checks were handled efficiently. Thank you Honda service team. and the oil change and safety checks were handled efficiently. Thank you Honda service team. More

Amazing service crew Everyone in service goes over and beyond to make sure your service experience is perfect. They are always courteous and efficient in everything they d Everyone in service goes over and beyond to make sure your service experience is perfect. They are always courteous and efficient in everything they do. More