Lithia Honda in Medford
Medford, OR
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Purchase a Honda Passport that ended up being outside my payment range. (My bad for signing) Went to exchange it for a more affordable option 5 days later and was told it would cost me $3900 for the few payment range. (My bad for signing) Went to exchange it for a more affordable option 5 days later and was told it would cost me $3900 for the few days that I had the car. This was the first time I have purchased from Lithia but my family has purchased many cars there. I will do my best to convince them to not purchase more from this dealer. Almost $4000 to have a car for a week? More
We were given an excellent deal on our trade in. Jake was professional and courteous. Marci got us through the paperwork quickly and with some laughs! Delightful experience and great deal on our car!! professional and courteous. Marci got us through the paperwork quickly and with some laughs! Delightful experience and great deal on our car!! More
My selesman was Jake Word. I like that he was not pushy. I work graveyard shift . He was very attentive to my time constraints when it was time to make a deal. I also feel that he was able make a deal I work graveyard shift . He was very attentive to my time constraints when it was time to make a deal. I also feel that he was able make a deal happen within my financial framework. He is a good reflection on Lithia Honda. More
Steve Allred was helpful and laid back. Not pushy at all but there to answer any of our questions. The truck that was advertised on the web was available (no bait and switch) and was listed at the web site but there to answer any of our questions. The truck that was advertised on the web was available (no bait and switch) and was listed at the web site price. Jared Teidemann followed up on our email requests for information. All-in-all, a very pleasant truck shopping experience. More
Saw the Jeep we had been looking for listed on Tuesday, contacted them and asked for images and to put a deposit down on the Jeep. Got a quick response of the Jeep is not here yet and will let us know when contacted them and asked for images and to put a deposit down on the Jeep. Got a quick response of the Jeep is not here yet and will let us know when it arrives. When it arrived on Thursday I was sent images, looked at them and asked for the Carfax and when it would be ready to view. Friday comes and goes, no response. Saturday I contact again and get a response. Find out the person I'm working with has Friday thru Monday off, thats fine but I would have appreciated know that and who I should have been working with in their absence. I was told it would be availible to look at on Tuesday. I let them know a second time that I wanted it. Long story short, they sold it while I was trying to buy it even after telling them two times I wanted to put a deposit down. More
JT was great. I made an appt to look at a vehicle and when that didn't work out he found a better one for me to look at. We hashed out the details and the deal was done in 3 hrs start to finish. Great when that didn't work out he found a better one for me to look at. We hashed out the details and the deal was done in 3 hrs start to finish. Great experience, Thank you so much! And Marci had everything ready to sign so it went fast as well. I appreciated it. More
Assistance with a Smile! All your staff are always friendly, courteous and helpful. From the sales staff who wave as you pull into the dealership, to the service writer, and All your staff are always friendly, courteous and helpful. From the sales staff who wave as you pull into the dealership, to the service writer, and to the cashier, customers are made to feel welcome and appreciated. More
Even in a time of disturbance, Lithia is reliable When my wife brought the car in for its oil change a few weeks ago, the team highlighted two things that were needing work, but that we could find a c When my wife brought the car in for its oil change a few weeks ago, the team highlighted two things that were needing work, but that we could find a convenient time and we could combine the two for one trip, more savings. I called in midmorning on Monday, and Josh found a way to fit me in that day (because the rest of the week was already packed) and was done well before the end of the day. More
Mark and Marci were/are AMAZING...gracious, kind, Mark and Marci were/are AMAZING...gracious, kind, informative, personable. Even the young man who directed me to the proper place to obtain a dri Mark and Marci were/are AMAZING...gracious, kind, informative, personable. Even the young man who directed me to the proper place to obtain a drink didn't just point and ignore but actually led me to the area (keeping the current Social Distancing Requirements) with a positive attitude. There were NO GAMES! I am not a haggler. I told Mark what I had, what I needed and what would be amazing to have if possible. He showed me a couple of options and helped to make it happen. More
Kevin worked hard to get us exactly what we wanted. He listened to our wants and needs and we got our dream car! I will definitely recommend Lithia and especially Kevin to my friends and family. listened to our wants and needs and we got our dream car! I will definitely recommend Lithia and especially Kevin to my friends and family. More