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Lithia Dodge Chrysler Jeep RAM of Yuba City

Yuba City, CA

4.1
167 Reviews

950 Harter Parkway

Yuba City, CA

95993

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167 Reviews of Lithia Dodge Chrysler Jeep RAM of Yuba City

April 16, 2022

Was lied to about things I specifically asked about. Spent 55 thousand on a car that only has one transponder key. Things in car don’t work when after we left dealership. Was lied to about my trade in v More

by Joe A
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance guy
May 04, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Hi Joe, thank you for sharing your feedback. I regret to learn about your vehicle’s concerns after and I apologize if this has caused any inconvenience for you. I would like the opportunity to speak with you about this in further detail. Please contact me at your earliest, thank you. Michelle Serpa michelleserpa@lithia.com Customer Relations Manager

April 04, 2022

Excellent service and my service advisor gave me all information service Jacob is the best! More

by Brodieep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob service advisor
May 03, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Hello, we're pleased to see Jacob provided you with excellent customer service during your visit. See you next time!

March 18, 2022

I was very happy with the service I received at John L Sullivan Dodge in Yuba City. They even cleaned the truck which was a nice surprise. More

by Caltransguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. Tech, Drew Ahment
Mar 21, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

It was our pleasure to assist you! Thank you for choosing John L. Sullivan Dodge Chrysler Jeep RAM and for stopping by to share your experience. Drive safely until we see you again!

March 18, 2022

Jeep Wrangler went in for ball joint’s and alignment along with an oil and filter change. Had it for 4 days and didn’t even do the oil and filter service, it was to be done in 2 days. No contact unless More

by K. S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua
Mar 21, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

I sincerely apologize your oil change and discount slipped through the cracks and that this situation has cost us your business. We value every client and are disappointed that wasn't clearer. I will share this feedback with my team to ensure we're delivering the thorough and accommodating service we aim for, but if you'd like to discuss this, please give me a call. I would be glad to have a conversation and make this right as best I can. Kindly, Toby Van Horn - Service Manager - 530-742-6406 ext 5840

March 16, 2022

I was able to walk in and get my Jeep serviced while I waited. They were efficient and very pleasant. Great job More

by Kbinse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cozette
Mar 16, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

We appreciate your business and your review! Thanks from the John L. Sullivan Dodge Chrysler Jeep RAM Team, Kbinse!

March 07, 2022

Excellent service, my repairs were fixed quickly they over performed, in their duties to fix my Ram 2500 More

by Jtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Gregg
Mar 07, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

We're glad we could get your RAM 2500 repaired and road-ready in a timely fashion! Thank you for the tremendous review and for trusting John L. Sullivan Dodge Chrysler Jeep RAM with the job - we appreciate you!

February 17, 2022

Very profesisonal and prompt service. James was very helpful. Very clean and quiet environment. Coffee was great. More

by Kerry.flynn25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Feb 18, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Kerry, thank you for the great review! We are so glad to hear that James delivered such a successful service experience. Drive safely, and we hope to see you back again at John L. Sullivan Dodge Chrysler Jeep RAM!

February 16, 2022

I enjoyed the service, Ashley got me in at a spur the moment and took care of business. More

by eddiegamble60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley and Service help me
Feb 17, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Eddie, thank you for the great review! We are so glad to hear that you are confident in Ashley to get the job done. Drive safely, and we hope to see you back again at John L. Sullivan Dodge Chrysler Jeep RAM!

January 10, 2022

one of nices place i had over,ford our chev.you have nice crew working at your place tks More

by cwp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Joseph, Michael Coronado
Jan 11, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

It means a lot that our commitment to great service stood out to you. Thank you for being a great John L. Sullivan Dodge Chrysler Jeep RAM customer!

December 31, 2021

The service reps at JL Sullivan always do their best to make sure I'm walking away happy! Go team! More

by L!veforurdr3am
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 03, 2022 -

Lithia Dodge Chrysler Jeep RAM of Yuba City responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in the John L. Sullivan Dodge Chrysler Jeep RAM team to get the job done. Drive safely, and we hope to see you back again down the road!

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