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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,142 Reviews

2,142 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 26, 2025

Easy and convenient to just walk in and have a customer service representative greet you and take care of all the service needs. More

by ANTHONY.A.ABUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review, Anthony. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you, Anthony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 25, 2025

Ben was very helpful with this issue. He immediately got us in, and got a rental car reserved for us so we didn’t have to stress about it. More

by ahogg8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Feb 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Ben and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 25, 2025

Charlie provided superior service, very understanding and very helpful. He is my ‘go to’ service representative. So happy to see him back and doing well!!! More

by Mark A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team made your visit so positive. Lithia Chrysler Jeep of Reno appreciates your feedback.

February 22, 2025

Simple in and out and great communication as far as service required, time to complete and when my vehicle was ready. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. It's great to hear that the communication met your expectations.

February 22, 2025

I have been buying cars since 1957. In all the years since then, I rate this the very best of more than 30 dealers I have done business with. ABSOLUTELY THE BEST!!! More

by RON.LAND.ARCH
Recommend Dealer
Yes
Employees Worked With
Fernando?
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Feb 22, 2025 -

Lithia Chrysler Jeep of Reno responded

We appreciate the high praise and your long history with dealerships. Happy to hear you had such a positive experience with Lithia Chrysler Jeep of Reno.

February 22, 2025

Robert Pearce is always a great help and he is a great representation of Lithia Jeep. I will always keep coming to Lithia Jeep. Thank you so much. More

by andrelove40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2025 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear about your positive experience with our team. Thank you for choosing Lithia Chrysler Jeep of Reno!

February 22, 2025

Always get me in right away, always courteous and professional. All questions are answered to my satisfaction More

by buddykendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno. We appreciate your trust in our team.

February 21, 2025

Very prompt service and informative staff. Had a great first experience. Please ask for Michael! More

by christiandjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Feb 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're glad to hear about your positive experience with our team and prompt service. Safe driving ahead!

February 19, 2025

Michael Maxwell was the Service Advisor that helped me with a Recall on my 2024 Jeep Gladiator. Michael was both professional and Personable resulting in a pleasant Experience. My vehicle was ready S More

by NTENGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell (5 Stars).
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Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 19, 2025

Customer service is top priority. Thanks you..Tony is great. I will come back.h More

by mjwoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

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