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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,076 Reviews

2,076 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 15, 2025

Smooth sailing, bob takes good care of us, and works with our schedule. Appreciate it More

by Wyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for the kind words. We're glad you had a positive experience with our team at Lithia Chrysler Jeep of Reno.

January 14, 2025

The problem was found and resolved quickly and efficiently. I appreciate Ben listening to me and contacting me once it was done More

by 36talbot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2025

They are very professional I am very satisfied with this dealership service. thank you so much More

by hajnidozsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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Jan 14, 2025 -

Lithia Chrysler Jeep of Reno responded

We're really glad to hear you're satisfied with our dealership service. Thank you for your kind words about Lithia Chrysler Jeep of Reno.

January 11, 2025

Fernando, thank you for your good customer service I’m satisfied because i had my jeep fixed the same day. More

by Brendap2527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando.
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Jan 11, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to know you had a satisfying experience with our team at Lithia Chrysler Jeep of Reno. Thank you for your review.

January 10, 2025

Service Associate, Ben was very helpful and professional. He was knowledgeable and gave me the worst case scenario price and everything that needed to be done. Ending cheaper than was expected. Also, 2 shutt More

by BL PONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings, Service Advisor
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Jan 11, 2025 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear about your positive service experience with our team at Lithia Chrysler Jeep of Reno. It's great that the cost came out lower than expected and that the shuttle added convenience for you. Take care, and we look forward to being of service again when needed.

January 09, 2025

They are wonderful about staying in touch & let me know when my needed part was in. I got scheduled quickly & conveniently & they let me know what was going on every step of the way - no hidden issues or c More

by RENOKIMMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad our team kept you informed and worked to provide quick and convenient service for your part installation.

January 07, 2025

Taking my car in for service with Lithia Chrysler Jeep of Reno is always a pleasant experience. The service staff are pleasant and the wait isn't too long. More

by LA10LADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 07, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

January 05, 2025

The service was accomplished quickly. I arrived early and service was completed 5 minutes before my scheduled appointment. More

by THOSEMINDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience. Have a great day from everyone here at Lithia Chrysler Jeep of Reno!

January 04, 2025

The service provided was good but no one was friendly in the service reps area. More

by Larry King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know reps name.
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Jan 05, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback. Please reach out to our team at Lithia Chrysler Jeep of Reno so we can work on improving your experience with us.

January 03, 2025

Fast service. Very pleasant and thorough. They give you details of inspections done and communicate well. More

by daveostew775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bowley
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Jan 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Dave, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

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