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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,486 Reviews

2,486 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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August 26, 2025

Great service, Bob stayed in contact with me via text and calls, I will definitely continue having Jeep service my vehicle More

by johnnywaz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

August 25, 2025

Fast service and very courteus people,finish the job on time and tell you what is best for your car More

by tolitzram09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 23, 2025

Every single person I dealt with was crazy nice, crazy knowledgeable, answered all my questions and even showed me stuff. Didn't make me feel stupid for not understanding things when they came up. 10 out More

by JWETCH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in finance 5 stars all the way
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Aug 23, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 23, 2025

I already did that the last time you sent me a survey last week and no, I'm not going to add four more words More

by Carolbouche
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Aug 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2025

Professional, customer oriented very convenient. The service adviser was excellent in all aspects, very professional and helpful More

by zimronohad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Owings
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Aug 24, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to know our team provided a convenient and professional experience at Lithia Chrysler Jeep of Reno. Thank you for sharing your review, and we wish you all the best.

August 22, 2025

I loved the communication through texting. Robert kept me informed of every detail which was greatly appreciated. I was used to calling and checking on updates for the repair. This experience More

by kmiles2670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear that our team's texting communication improved your experience with the repair. If you have any more needs or questions, feel free to reach out.

August 21, 2025

I was a little disappointed that I had to go back two days later because I had an oil leak Due to the drain plug being loose More

by ROSE.MEDINA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Thank you for bringing it to our attention, Rose, and please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and hope to see you again!

August 20, 2025

Ben and his service team always take great care of my Jeep. I look forward to my next visit. More

by BROOK_ENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 20, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2025

Ben is a very cool dude. Him and his team always do well. See you soon. 17+ words. 😎 More

by BROOK_ENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2025

Efficient, professional and friendly service! Was very impressed with the entire process. Courtesy shuttle was am added bonus. More

by SMINDSFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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Aug 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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