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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,099 Reviews

2,099 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 08, 2024

Dana and Ben gave us no nonsense guidance on what our recent repairs, they kept us in the loop Ben is outstanding and Nick job pulled it all together! Your Service department is outstanding! I have rec More

by emaninreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear your positive feedback about our service crew at Lithia Chrysler Jeep of Reno. Thanks for recommending us; we value it greatly.

November 08, 2024

I absolutely love working with Tony! He is a pleasure and always professional. He’s a great listener too. More

by RUTHIE.NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to hear you enjoyed working with our team at Lithia Chrysler Jeep of Reno. It’s nice knowing they provided professional and attentive service.

November 07, 2024

Amazing dealership! Everyone is extremely friendly and helpful. Our car purchase was very smooth and fast. More

by jaudenried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're happy our team made the car purchase process smooth and efficient for you. Wishing you many great drives ahead.

November 07, 2024

Repair completed in a timely manner. Advisor was great. Would have thought a loaner or rental for the warranty repairs would be appropriate. Over three hour wait. More

by SPREHNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your feedback on the repair process at Lithia Chrysler Jeep of Reno. I suggest reaching out to our team to discuss rental options during warranty repairs in more detail.

November 06, 2024

My tires were changed and I got a buy 3 get 1 for $1 deal. They did an alignment which I was happy with - the $1 tire actually paid for the alignment - but I needed it. However, after driving for 2 days More

by smills5468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared - Service Dept.
Nov 06, 2024 -

Lithia Chrysler Jeep of Reno responded

We're so glad to hear that you’re satisfied with your tire changes and alignment services at Lithia Chrysler Jeep of Reno. Our team is appreciative of your kind words, and it's great to know they were helpful with both cars. Reach out anytime for assistance, whether it’s Jared or anyone else on the team who can help!

November 06, 2024

Great service. Always keep coming back to jeep dealer for all my services. Wait time isn’t that bad More

by edgarbautista524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad you enjoy the service at Lithia Chrysler Jeep of Reno. We appreciate your ongoing support and look forward to continuing to meet your needs.

November 06, 2024

Ever one I talked to was very helpful and Fernando kept me informed of the progress of my Jeep More

by JWATERS1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 06, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear our team and Fernando were helpful. At Lithia Chrysler Jeep of Reno, we aim for efficient communication with all services. Take care!

November 06, 2024

The service department has always been nice to work with and they have their work cut out for them with a lot of customers to take care of. Thanks for fitting me in! More

by Brian Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Jerod?
Nov 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for the kind words about our team at Lithia Chrysler Jeep of Reno. We're glad to know you had a good experience.

November 05, 2024

Tony is awesome he was very professional and explained everything very clearly! He is always so helpful! More

by TCAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno values the clear communication provided by our team. Thank you for sharing your experience!

November 04, 2024

Very professional and competent. Service manager very courteous and helpful. Seems to be an excellent dealership and I would certainly recommend it More

by What's that?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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