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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,347 Reviews

2,347 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 15, 2025

Bob Pearce was extremely helpful in helping us make the right decisions about a major repair our vehicle needed. He worked to get us the best price and the work was done on time and the vehicle is running More

by Patric Pettigrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2025

I have life time oil changes. 80,000 miles and Lithia has changed the oil every 5,000 miles no questions asked… Outstanding service More

by BMO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 14, 2025

MR. BEN WAS VERY PROFESSIONAL AND WENT ABOVE AND BEYOND FOR US WHILE OUR CAR REMINED IN SHOP, COMMUNICATION WAS ALWAYS OPEN. HE AGAIN WENT ABOVE AND BEYOND WITH ALL ISSUES AND CONCERNS WE HAD AND TOOK CAR More

by DodgeAvenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. BEN
Jun 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 14, 2025

I appreciate the excellent assistance/service I received from the time I make an apt, waiting accommodations and then retrieve my jeep..always a pleasant experience.. thank you, Sherry Bailey More

by NVSABAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Jun 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 14, 2025

I was helped right away and service agent included my coupon and service was quick. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 14, 2025

Prompt and professional Experienced and professional very helpful No hassle works with you tell you what you need to know and what is best More

by SKYWRITTER2003
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 14, 2025

Mike was great and got my truck in and out quickly. Worked great with my extended warranty. More

by hawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 14, 2025

My interaction was great with Robert the only recommendation I have is maybe a free car wash after services are completed More

by peterbull86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks, Peter, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 14, 2025

Only complaint is with check-in. All techs should be able to check you in. Four sat without customers while I had to wait for my assigned tech to complete customer telephone call b More

by TNMDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 14, 2025

I would rather have a loaner than shuttle rides. The shuttle driver was very nice though. More

by hannahmlerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Hi Hannah: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!