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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,303 Reviews

2,303 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 23, 2025

High priced; money first, solution second; leave grease marks on paint; don’t clean windshield; don’t check fluid levels; low functioning QC monitoring; just a high priced high volume service mill. More

by RCARPENTER.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 21, 2025

They are friendly and genuinely interested in serving. Work has always been done quickly and costs are reasonable. More

by tomcattaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2025

The best for all car repair. These guys are awesome and have been going there for years.! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in repair is incredible!
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May 21, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 19, 2025

Always a pleasant experience with the knowledgeable staff. Their level of professionalism is top tier! More

by nicoleyoung1st0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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May 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We're glad our team's professionalism met your expectations.

May 18, 2025

despite some setbacks everything was corrected and mike kept me in the loop through the entire process More

by ethancs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Service Department
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May 18, 2025 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are glad our team could assist. If you need further support, please feel free to reach out.

May 17, 2025

Always get my oil changed at Lithia Chrysler Jeep! Jared always takes care of my car and makes sure I’m informed about any upcoming services I may need. Super helpful! Thanks Jared! More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Report | Print
May 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 16, 2025

Bought my jeep 5 years ago with you , I’m very happy with sales & service throughout the years. Thank you. More

by Mark Jorgensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 16, 2025

Went well above and beyond what was required for excellent service! Helped with finance options and offered service options - stressing what were priorities. More

by DizzyLyzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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May 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2025

Received fast, efficient service for my oil change. Greeted right away and staff was very friendly. They had me in and out extremely quickly. More

by K.BAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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May 16, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

May 16, 2025

Outstanding service and great customer support. Service personnel were very knowledgeable and helpful during the entire process. More

by eric153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod
Report | Print
May 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your positive experience with us at Lithia Chrysler Jeep of Reno. We appreciate your kind words about our team's service and support.

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