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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,327 Reviews

2,327 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 10, 2025

Friendly and helpful. Michael went above and beyond to assist me. The shuttle driver was also very kind and thoughtful to my schedule. He accommodated my transportation to More

by kissmydollface
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 10, 2025

Always a good experience Staff is friendly and prompt. Super helpful when we have questions about service or warranty. More

by Knoxkonstruction
Recommend Dealer
Yes
Employees Worked With
Fernando, talked with Tony and sales men as well, can't remember his name, he was a NY Yankees fan, they were all great!
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

April 09, 2025

Dropped off for oil change and also to ask about engine light that came on. Was able to get in for oil change which was the only reason I gave a 2 instead of 1. Service advisor said couldn't get in for che More

by kymee213
Recommend Dealer
No
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Apr 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Kymee, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 09, 2025

Amazing place to buy a vehicle. ..they are very helpful and very hood service department More

by JUSTKAHZ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2025

Always takes care of us. Ben has exceptional customer service. Se will be back when we go through Reno. More

by bagilliland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Owings
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Apr 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

April 09, 2025

Always prompt to respond. Very helpful. Working very hard to get my car back on the road. More

by ALITABASCO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 08, 2025

As usual, very happy and satisfied with the service received at Lithia Chrysler Jeep. This is the main reason I'm a continually returning customer. More

by kiwibrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
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Apr 08, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2025

Service was on time, thorough. Service advisor kept me informed .Fernando is a really good service advisor. More

by ROTTIEMOM42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 08, 2025

Jared is always so helpful and friendly. He even came out to the car and reset the oil change indicator before I left More

by TMOGILS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Apr 08, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 08, 2025

I have bought a lot of vehicles and this was probably the smoothest transaction ever. From the salesman -JC, to Dana to Colby we were in and out in 2 hours including the test drive. They were great to work w More

by CREWKAT
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Silva
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Apr 08, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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