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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,076 Reviews

2,076 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 10, 2024

Ability to get prompt service was great, especially considering a trip was planned and a delay would have been costly. More

by mfrazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owing
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. It's wonderful to know that Lithia Chrysler Jeep of Reno could provide the prompt service you needed. We hope your trip went smoothly.

December 10, 2024

The clean of my car. I didn't 90% they could do a better job. More

by Claudiarootdiltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for providing feedback. We'd love to improve your experience with our car cleaning services at Lithia Chrysler Jeep of Reno, and would be pleased if you could reach out directly.

December 10, 2024

We came in for a service and left with a new jeep. Roman helped us out and all went well More

by leslielamantia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Good to hear that you had a smooth experience with our team. Lithia Chrysler Jeep of Reno appreciates your feedback and looks forward to serving you again. Enjoy your new Jeep!

December 09, 2024

Always responsive and keeps you up to date with the timeline of work. Helpful and explains whats going on with the work and why More

by michaeltourtellott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about our service. We appreciate that Lithia Chrysler Jeep of Reno could meet your needs and keep things clear throughout the work process.

December 08, 2024

Robert is always kind courteous and attentive whenever I’ve come in! I work in Customer service so I appreciate his professionalism! More

by CARRIEKIDDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in sales sold me my jeep and he is also fantastic
Dec 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about our team at Lithia Chrysler Jeep of Reno. Your recognition of their professionalism is appreciated.

December 07, 2024

They did a great job working with my teenager to help her understand what she needs to do to keep her car running smoothly. More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Dec 07, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're glad that our team could assist your teenager with her car. Safe driving!

December 07, 2024

I really like the appointments however I also like being able to bring my car in at 7 AM and it’s usually done in 2 1/2 hours without an appointment and I love the new coffee maker More

by Jghiozzi66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Fernando. Excellent service.
Dec 08, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're pleased to hear you enjoy the flexible service options and the new coffee maker. Thank you for your feedback!

December 06, 2024

Something is now rattling after spending $1900 for service. Now have to take it back and leave it again. Not happy. I think you were short staffed that day and didn’t take the time to check things p More

by Jrbarlow0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike in service.
Dec 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your recent experience with our Service Team regarding the status of your vehicle after your appointment. Please send us an email with your best method of contact so we may discuss this further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

December 06, 2024

The Dealership is comfortable and accommodating. All the staff is professional and friendly. I have been taking my wrangler here for over 2 years. More

by Mbwalker181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Dec 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your loyalty. It's great to hear that you feel comfortable with our staff and services for your Wrangler. Take care and see you again!

December 06, 2024

Ben was extremely friendly & helpful. He kept me informed regularly as there was a problem obtaining parts. Everything turned out well & I plan to return for my service & repairs. Thanks More

by reubenestradasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Great to hear everything went well. Our team at Lithia Chrysler Jeep of Reno is happy to assist with your service and repair needs in the future. Thanks for sharing your experience!

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