Lithia Chrysler Jeep of Reno

Neil was amazing, very friendly, helpful and honest. He made the experience fun. Neil answered all of our questions, and kept us updated as the process went on. We never spent more than 5 minutes by ours made the experience fun. Neil answered all of our questions, and kept us updated as the process went on. We never spent more than 5 minutes by ourselves without Neil checking on us with an update or seeing if we needed anything. When we had concerns about financing and our credit, Neil was honest. We very much appreciated that honesty and didn't feel like he was telling us what we wanted to hear just to make a sell. He wasn't pushy. He left all the decisions up to us and never guided us into a direction we didn't want to go in. All around, great experience and I would recommend EVERYONE looking for a Jeep to see Neil! More

Friendly helpful employees who worked with us to help us buy our vehicle of choice without any pressure. This was truly the best experience we have had when buying a car. Will recommend them without any hes buy our vehicle of choice without any pressure. This was truly the best experience we have had when buying a car. Will recommend them without any hesitation. More

Our first connection was with Joe Green who was terrific. He helped me a lot and always answered my questions every time I called.. When we went back to look at cars Rich Mitchell took over and did an exce He helped me a lot and always answered my questions every time I called.. When we went back to look at cars Rich Mitchell took over and did an excellent job showing my husband and I the vehicles we were interested in. He was very cordial, not pushy and very professional. We would recommend this dealership and Rich and Joe because it was a very pleasant experience making our decision to purchase the Jeep Cherokee Limited......we are so happy with our vehicle and the way Rich took the time to share how it works and let us know. we can call him anytime for any additional questions or concerns. We also were introduced to the new Service Manager Kurt. We felt welcomed and like the atmosphere. I credit Rich for making the sale because my husband was set on a less expensive choice, but Rich was wonderful at sharing and showing the differences between the two and I am thrilled because it is a dream car for me and I am thankful to have it.... this is our second purchase from this dealership....we bought 3 years ago and the salesman who sold us our Jeep Patriot lied to us and led us falsely....he thankfully is no longer there. My husband was very disappointed and almost did not want to go back there. BUT, meeting Rich and Joe made the difference. we will go back gladly.....Thank you!... More

If you are looking to buy a New or Used vehicle, I personally recommend to head over Lithia Chrysler Jeep of Reno and to you talk to Rich Mitchell. Best car buying experience E V E R!! We weren't fo personally recommend to head over Lithia Chrysler Jeep of Reno and to you talk to Rich Mitchell. Best car buying experience E V E R!! We weren't forced to sit in a small room and spend a whole day utilizing our negotiation skills to get the vehicle we wanted at a reasonable price. In my book that's a A+++++ Love what I bought and Love the price even more!! More

My fiancé and I had a wonderful experience at Lithia jeep dealership with Thomas. He was very descriptive and knew so much about the vehicle. He worked with us to fine the exact car we wanted and was ve jeep dealership with Thomas. He was very descriptive and knew so much about the vehicle. He worked with us to fine the exact car we wanted and was very patient with all of our questions. He allowed us to add after market items to car car and was very helpful with helping us through that process. He made the process of buying a new car quick and painless. I would definitely go back and ask for his assistance with a new car purchase. More

Scott W. knows his cars and answered all our questions~ after test driving the Jeep Tony assisted us. The next day we returned to purchase the Jeep. Scott W. spent some quality time with us before Shawn H after test driving the Jeep Tony assisted us. The next day we returned to purchase the Jeep. Scott W. spent some quality time with us before Shawn H. escorted us to the Finance office. While signing papers the new Jeep was washed..cleaned inside...and gassed up for us. We have no doubt that " if" there is a problem or we have any questions the staff is there to help us. We would recommend Lithia Chrysler Jeep of Reno to anyone . More

I entered the dealership looking for a car for wife's birthday. I was greeted by the used car manager who answered my questions, and introduced me to Richie. There was a good selection both of colors a birthday. I was greeted by the used car manager who answered my questions, and introduced me to Richie. There was a good selection both of colors and models. He took his time and showed each to me and answered my question. I told him I would return the next day with the real boss, my wife. We arrived the next day and was greeted by Richie as soon as we arrived. He showed my wife each of the cars and she decided on a white 2012 jeep Liberty. We purchased the SUV. Richie also followed up a day later to make some arrangement for an undercoating and scheduled the service. We had a very good experience and would recommend both the dealership and the salesman. More

i first went to reno toyota who i have purchased 15 new vechiles from in the past and due to my current credit status they were reluctant to help me!!! But when i went to reno lithia jeep i was treated vechiles from in the past and due to my current credit status they were reluctant to help me!!! But when i went to reno lithia jeep i was treated like royalty, by Mark wackerly and Roman gomez, both of those salesmen were extreemly outstanding and professional, Mark wackerly gave me the most enjoyable experience i have ever had in a dealership anywhere,he is to be comended for his profesionalism and perseverance when he put my deal together. I want to thank Mark and Roman very much and i highly recomend this dealership to everyone i know and will send them as much business as i can. Thank you very much, Mark Diggs. (Reno.) More

Outstanding service, great price, car delivered in two days...thorough knowledge of the product, no sales pressure whatsoever, very accommodating and a great product..The finance manager was a joy to work days...thorough knowledge of the product, no sales pressure whatsoever, very accommodating and a great product..The finance manager was a joy to work with, very friendly. More importantly, all three gentlemen treated me with respect and the courtesy a new car customer should receive but is never guaranteed to receive it. More

Thomas was terrific! He was very pleasant and nice. He was the best part of the experience, and if I buy another car from this dealership I will make sure Thomas helps me again. was the best part of the experience, and if I buy another car from this dealership I will make sure Thomas helps me again. More