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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,750 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,750 reviews

March 22, 2019

Recall on car Brought my car in for recall service and was assisted by Robert Pearce. He was very pleasant, professional, and helpful. Have always been treated we More

by Slugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear it! Thanks for your review!

March 21, 2019

Didnt have to wait half a day Service.area very friendly and I was out less than hour..I waited in the showroom and I wasnt bothered.and the best part my service was free. More

by Robinand batman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad we could help! Thanks for your review!!

March 19, 2019

Routine service visit Another easy service visit for my Jeep Grand Cherokee! I came in recently for an oil change with tire rotation and vehicle inspection, and was there l More

by jeepers
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Lithia Chrysler Jeep of Reno responded

We'e happy we could be of service! Thanks for your great review!

March 15, 2019

Recall and oil change I was satisfied with the experience of this service department. I always come here for my service and this is where I bought my Jeep. More

by Harold's fumblers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name, sorry.
Mar 18, 2019 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear it! Thanks for your review!

March 15, 2019

60K mile service on my Cherokee My experience was smooth and simple. Staff treated me with courtesy and professionalism A shuttle was provided to take me home while the service was b More

by mjc1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback! We hope to see you again soon!

March 14, 2019

Service on Jeep. Charlie the service rep found the problem and had it repaired within an hour of my bringing in the vehicle. "Great service!" The service rep, Ch More

by Golfer76@SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles S. Service rep
Mar 15, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your review! We're glad Charlie could help you out!

March 13, 2019

Smooth interaction I was in for the passenger side air bag recall. I arrived at 7:15am to drop off my vehicle. I was out the door in less than 10 minutes. Nick Peele More

by BS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Peele
Mar 14, 2019 -

Lithia Chrysler Jeep of Reno responded

We're so glad we could help you out! Thanks for your review!

March 10, 2019

I was lied to. I was enquiring on a car on the web site. Made an appointment on Thursday February 21st to go see this car and it was no longer available they knew it More

by Lorri57
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dirk Westergard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Lithia Chrysler Jeep of Reno responded

We're very sorry about this, as this is not the type of service we strive for. Please do not hesitate to reach out and discuss this with us further. Thank you. -Joe Green, (775) 323-3106, joegreen@lithia.com

March 07, 2019

Great service! I bought my car from their dealership about a month ago but the air conditioner was not working however we didn’t notice it wrote away being winter. T More

by andreealopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your positive review!! We hope to see you again soon!

March 02, 2019

Customer service Tony in the service bay was great. Was fast and very efficient. I will return because of his great customer service. Thank you Tony thank More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your positive feedback! We're glad we could help!

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