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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,753 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,753 reviews

July 22, 2020

Disabled veteran got screwed by Finance people I am a disabled veteran and they lied and treated my like crap. When I was trading in my car, the finance manager told me that he was paying off my ol More

by TheDirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Lax
Jul 24, 2020 -

Lithia Chrysler Jeep of Reno responded

Hello, We are very concerned about your review. Our team strives to provide honest and respectful service to all of our guests and it is regrettable that you felt otherwise. Please reach out to us so that we can address your concerns. Thank you. Best, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

July 18, 2020

They were very professional ,courteous and knowledgeable. They were willing to work with us on the deal and gave us different financing options. There was no pressure working with Robert and we enjoyed our e More

by Carmanric
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Lax
Jul 19, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We will be sure to thank Robert and the rest of the team for providing you with knowledgeable and courteous service. We look forward to working with you again!

July 16, 2020

Great experience! Bob in service did everything possible to make our service experience great! Quality and speed of service was very acceptable. Overall, no complaint More

by billt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We will be sure to thank Bob for providing you with quick and professional service. We look forward to working with you again!

July 15, 2020

Andrew and Steve were extraordinary!! We weren’t planning on buying our Jeep. We wanted to test drive and continue to compare. Andrew and Steve made it such a great experience that we bought that night. The More

by Lisa.cavin33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eddy
Jul 16, 2020 -

Lithia Chrysler Jeep of Reno responded

Lisa, thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Steven and Andrew went above and beyond to make sure your experience with us was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 04, 2020

we recieved 5 star treatment during our visit. They let us test drive as many modles as we need to make our decision. Then they made the finance process easy and no pressure. They showed us how to set up s More

by The Handels
Recommend Dealer
Yes
Employees Worked With
Andrew eddy,Ryan quismorii
Jul 05, 2020 -

Lithia Chrysler Jeep of Reno responded

Hi there Handel family, We are super happy to find that our team members have provided you with a great level of care. Congratulations on your new Jeep Wrangler! Let us know if you have any other questions. We are here and always happy to help.

July 03, 2020

I'm overall happy with this dealership. You had a Jeep wrangler very close to the one I would have ordered. On the lot. At a better price than Carson City. Even with the lower taxes there. I More

by superguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Spratt, Dena Palmer
Jul 04, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We are happy to know that you enjoyed our prices. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 02, 2020

Super friendly. Great timing, always keeping me updated. Ben from service was very helpful. Service was completed in a timely manner. Would highly recommend others! More

by Tdburros
Recommend Dealer
Yes
Employees Worked With
Ben, Service Department.
Jul 03, 2020 -

Lithia Chrysler Jeep of Reno responded

We cannot thank you enough for your super feedback for Ben! We are even more glad that your service visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We really appreciate the solid recommendation and hope to work with you again soon!

June 30, 2020

Extremely friendly and professional staff that worked as a team and made the entire process very enjoyable! I will definitely be recommending Lithia Chrysler Jeep of Reno to anyone I know in the market of b More

by sd_mcgrath
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 26, 2020

Great service staff. Greg always takes the best care of my concerns. Will definantly deal with Lithia for my next car. Service is the best in the business More

by Laguy8us
Recommend Dealer
Yes
Employees Worked With
Greg Bahl
Jun 26, 2020 -

Lithia Chrysler Jeep of Reno responded

We appreciate you taking the time to share your great service experience with Greg! It was our pleasure to work with you. We look forward to working with you for years to come!

June 26, 2020

Excellent service, considerate!! Got my car in and out, everyone was really nice, never been to the service department and the came out to greet me. That’s was nice!! Thank you all! Karen white More

by Kwhite58
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Lithia Chrysler Jeep of Reno responded

Hi Karen, Thank you for taking the time to share your excellent experience. We are thrilled to know that your service experience went well. We hope you have a great day!

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