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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,759 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,759 reviews

October 21, 2021

I like bringing my car to the dealership. They are quick and efficient. The shuttle service is a great feature. More

by Wkback
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Phearson 5 stars
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Oct 21, 2021 -

Lithia Chrysler Jeep of Reno responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.

October 20, 2021

Great service. Prompt efficient service. Vehicle was finished as promised. Staff was very friendly and helpful. More

by sean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Lithia Chrysler Jeep of Reno responded

We are grateful to have been chosen here at Lithia Chrysler Jeep of Reno. Thank you and we hope to see you again!

October 20, 2021

Had what I was looking for. Marcus was very helpful and friendly. Mr. Black was knowledgeable, friendly, and went beyond a good salesman. More

by stevenkeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
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Oct 21, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for stopping at Lithia Chrysler Jeep of Reno! We appreciate your review!

October 16, 2021

Over the years I've purchased more than two dozen new autos yet I can't recall a time when I've been more pleased with a sales consultant. Steven anticipated and met my every need or question. I wish More

by don't count on it
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing the ease of your time working with our Sales Department at Lithia Chrysler Jeep of Reno. We appreciate your kind comments and well wishes for our team. Please let us know if any more questions or vehicle needs arise!

October 15, 2021

Lithia Chrysler Jeep really outdid themselves. This was the best car buying experience. No pressure plus transparency. Brian was an amazing sales associate More

by Jaiden1201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian , Matt Spratt
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Oct 16, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno! We are happy to know that you enjoyed an excellent car-buying experience. We can't wait to work with you again!

October 12, 2021

Scott is very stupid and unwilling to make things fair after Lithia continually screws me over and fails to correctly repair my car. He has the ability to write me a check for my requested amount which ac More

by FDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi, Please know that we take your feedback very seriously, and we would like to discuss your concerns regarding your experience with our Sales Team. Please contact us at your earliest convenience. We appreciate your time. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

Oct 12, 2021 -

FDL responded

I already have and been handling this with corporate for months and even corporate isn’t handling the situation the right way.

Oct 12, 2021 -

FDL responded

If you are willing to write me a check for my requested amount, I won’t be suing. But I am talking to multiple lawyers about my options. If you would like to contact me personally, you may search my name in your system. My name is Zackary Ford. I bought a 2014 Hyundai Accent hatchback from Lithia Chrysler Jeep in July of 2020. My phone number is noted in your system. Please call or text me anytime but if Lithia wastes my time further, I won’t be happy.

October 10, 2021

Very friendly people always willing to help. Service department great. I enjoyed dealing with them. More

by Daytonalinda48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
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Oct 11, 2021 -

Lithia Chrysler Jeep of Reno responded

Dayton, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

October 07, 2021

Awesome dealership Great service. Great people. I will recommend them to everyone nice to find a place that cares about your business More

by Mooreap775
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Lithia Chrysler Jeep of Reno responded

We couldn't be more appreciative of this positive review! Please feel free to contact us if you need anything else.

October 07, 2021

Great place. Very friendly staff that helped me pick out an amazing vehicle. Proud to be apart of the Jeep family. More

by jpmeszaros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Contreras
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Oct 08, 2021 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience with us! We look forward to working with you again in the future.

October 06, 2021

Great service. Bob was excellent again and made the visit pleasurable. Thumbs up to the service team More

by Nvpellett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your excellent experience with Bob! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Lithia Chrysler Jeep of Reno.

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