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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,055 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,055 reviews

April 11, 2025

When I got there, there were 5 service reps without any customers. They wouldn't help me because I was just an oil change, tire rotation. I had to go to one person (who had a customer). Jarod was great, bu More

by ddawley66
Recommend Dealer
No
Employees Worked With
Jarod
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Apr 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 10, 2025

Always a good experience Staff is friendly and prompt. Super helpful when we have questions about service or warranty. More

by Knoxkonstruction
Recommend Dealer
Yes
Employees Worked With
Fernando, talked with Tony and sales men as well, can't remember his name, he was a NY Yankees fan, they were all great!
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

April 10, 2025

Jared and all of the shop people are always kind and professional. They know I wait with my vehicle and always try to get me out as quickly as possible More

by PLAMOUREUX40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 10, 2025

Very grateful for Ben and his service. Timing and communication was outstanding! I’d go back ! More

by VPENA1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2025

The service advisors have always been helpful, kind and empathetic They work hard to be informative, to keep my costs as low as possible, and get me my Jeep back as soon as possible. More

by DRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 10, 2025

The service that I get at this dealership is top notch. Ben Pearce is one of the most knowledgeable and honest Service Managers that I have ever had the pleasure of dealing with. I wouldn’t consider taking More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2025

In and out efficiently. Jarad explained the add ons, the mechanic sent pictures of the items to be replaced. More

by P.MVIOLETT
Recommend Dealer
Yes
Employees Worked With
Jerad
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 10, 2025

Friendly and helpful. Michael went above and beyond to assist me. The shuttle driver was also very kind and thoughtful to my schedule. He accommodated my transportation to More

by kissmydollface
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell
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Apr 10, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 09, 2025

Amazing place to buy a vehicle. ..they are very helpful and very hood service department More

by JUSTKAHZ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2025

Always takes care of us. Ben has exceptional customer service. Se will be back when we go through Reno. More

by bagilliland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Owings
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Apr 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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