Lithia Chrysler Jeep Dodge RAM of Klamath Falls

Called and asked about a vehicle in transit and Chris called me back as soon as it arrived to let me know it was there. called me back as soon as it arrived to let me know it was there. More

After the first review received a call from John supervisor asked me if I’ll be willing to come back to make it rt i went back gotten my oil change and we’re all good. Thanks John. supervisor asked me if I’ll be willing to come back to make it rt i went back gotten my oil change and we’re all good. Thanks John. More

3rd time within 1 year. Fight w/ warranty fight with lithia. Don't buy used here Fight w/ warranty fight with lithia. Don't buy used here More

Sold a 2016 Titan xd with a bent frame they would not buy back or help they found a used one that was in worse shape how could it get worse well it did. So I took a 20k loss between 2 vehicles & my trade in back or help they found a used one that was in worse shape how could it get worse well it did. So I took a 20k loss between 2 vehicles & my trade in they would not give back once I discovered frame damage via their body shop!! More

Staff was prompt and helpful. Service was excellent. I would recommend their services to my friends. Service was excellent. I would recommend their services to my friends. More

Josh is the most brain dead service manager on earth Does not return phone calls Does not return phone calls More

grade courteous on time good work fair coffee was good quality was good I Wood go back quality was good I Wood go back More

It was the very very worst service we have ever had at a dealership. The service writer, Josh, is completely enept at customer service. Our Jeep came in to have the throttle body changed out This is the 3r dealership. The service writer, Josh, is completely enept at customer service. Our Jeep came in to have the throttle body changed out This is the 3rd throttle body rmto be installed at this dealership in 5 years. I waited in the waiting room for the 2nd one to be exchanged this one took 9 days. Not once in those 9 days did Josh answer his phone or return a call from me about the status of the repair. The new part cost $691. Almost 3 times what the first one cost. I phoned a local car parts store and was quoted $289 for the same part - in stock. Mac did knock off some of the labor charges, but our total still came out at over $1100. We are completely dissatisfied with the service department. More

Oil change service writer was prompt and had my vehicle in the shop within five minutes of my arrival. The service department also had my outstanding recalls done very quickly without issue. Joshua kept in the shop within five minutes of my arrival. The service department also had my outstanding recalls done very quickly without issue. Joshua kept me in the loop and was concerned about my happiness. More

Great staff they are friendly and make you feel welcome Scott is who we like working with Scott is who we like working with More