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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.1
1,320 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,320 reviews

August 06, 2021

I’m from McCall ID, I had a recall on my fiat. The service was fast, excellent and courteous. If I have any major needs I will return. More

by christophert.dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Aug 09, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you Christopher for your kind words. Your feedback makes us better and we are thrilled to hear you had a great service experience. Happy cruising!

August 05, 2021

Service was fast but my dash was not put back together properly after my radio installation. The only reason I took it there was so I knew my dash would be put back together in the proper way. More

by Nathanedlin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Groff
Aug 06, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Please consider calling a customer service representative and sharing your experience with us. We are always looking for ways to improve! Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

August 04, 2021

I contacted the dealership 3 separate times to arrange to have the clock spring replaced under warranty. It was not until the work was complete that I was informed my Jeep was originally licensed in Canada t More

by swimmy133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicolas Galletti
August 04, 2021

Be VERY specific with what you want done…and don’t forget what you requested! I believe they mean well and they work hard to please the customer but lack of clarity causes great frustration when you expect More

by mariner25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Aug 06, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for taking the time to express your concerns. We appreciate the feedback and we are sorry to hear your experience was a poor one. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue.

August 03, 2021

After my car was sold, I was ignored and it was if I never existed. Has ignored my calls and never got back to me More

by GONZALEZ_444
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
August 03, 2021

Awesome.Nice people. Just wish my car would get Awesome. Nice people. Just wish my car would get washed Clean and social people and that is my happy thoughts about Lithia. Stay cool and More

by chickenlady509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Winkler
Aug 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business! We are so proud of our sales team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

July 29, 2021

Lied to me on purchase and didn't honor the used vehicle 3000 mile or 3 month warranty. Will not go back or recommend to anyone. More

by SLKCNDW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Berger
July 28, 2021

Awesome dealership awesome experience great sales staff very helpful very easy we are in and out with the vehicle we wanted can’t explain enough how well we are treated More

by MCATEE164
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Winkler, Justin Stanger, Josh Charbonneau
Jul 31, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

July 25, 2021

Excellent experience with salesperson John Berger buying our new Jeep. Super responsive and knowledgeable. Kept us up-to-date during the entire build process. We highly recommend John. More

by CURIOSGMONK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berger
Jul 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for your business! We are so proud of our sales team and we are happy to hear that John made your experience so enjoyable. We hope you have a great day!

July 24, 2021

The staff was extremely friendly and very helpful and they took care of me like I was family I could not have asked for a better experience. More

by Dave2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Jul 26, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi Dave! Thank you so much for sharing your experience. We appreciate your feedback and we love hearing happy stories like this one. Enjoy your new ride!

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