Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,320 reviews
November 04, 2021
proud new owner of a 2021 JEEP Gladiator Rubicon diesel proud new owner of a 2021 JEEP Gladiator Rubicon diesel fabulous service, friendly, helpful perfect. proud new owner of a 2021 JEEP Gladiator Rubicon diesel fabulous service, friendly, helpful perfect. More
by lindacoffland
Employees Worked With
Dustin, Christos Dogas
September 09, 2021
I called in on the 23rd of August to get my Ford in for an oil change and tire rotation. The earliest they could do was September 9th, I said not a problem and we set an appointment up for 10am. I show up an oil change and tire rotation. The earliest they could do was September 9th, I said not a problem and we set an appointment up for 10am. I show up and they don’t have an appointment for me and there busy so I just have to wait till they can fit me in. I live 30-45 mins from here and have other thing to do before we leave town for work in two days so now I’m out of options but to sit and wait. we paid for the lifetime oil change and let me tell you I would never do that again! It’s hard to get the car in and then to find out they didn’t even put me down. The Ford we purchased has been awesome but we have never had a great experience with Lithia since we got the car. Very disappointed. I’m pretty sure the lady I talked to on the 23rd was Julie: / More
by Christypoteete
Employees Worked With
Julie Winkler
August 19, 2021
Bought a used Ford Focus RS from Lithia. Worked with John Berger on the sales side and Chris DeJulia as the sales manager. John and Chris were amazing. It was my first ever "new" car and I wont go anywhere e Berger on the sales side and Chris DeJulia as the sales manager. John and Chris were amazing. It was my first ever "new" car and I wont go anywhere else ever again. More
by JD Oakley
Employees Worked With
Chris DeJulia, John Berger
August 10, 2021
Great Experience! James was able to identify the vehicle I was looking for and was able get the sale handled while I was waiting for the vehicle to arrive. Once the vehicle was here it was a quick turn aro I was looking for and was able get the sale handled while I was waiting for the vehicle to arrive. Once the vehicle was here it was a quick turn around to get behind the vehicle and on the road. Thank you Jeff Miller More
by JEFFM12
Verified CustomerEmployees Worked With
James Traphagan, Justin Kim
August 10, 2021
The service manager was good but the shop did not address an issue I brought up. They also didn’t call regarding the fuel filter needing replaced. an issue I brought up. They also didn’t call regarding the fuel filter needing replaced. More
by Raynovich32
Employees Worked With
I don’t know who I worked with
August 09, 2021
Good customer service but ignored my concerns when I called and didn't report to mechanic. No report of vehicle inspection on tires, fluids, etc. called and didn't report to mechanic. No report of vehicle inspection on tires, fluids, etc. More
by Holly
Employees Worked With
Nicolas Galletti
August 09, 2021
Great experience. Peyton was amazing! No pressure showed us numerous trucks. Peyton was very knowledgeable on all trucks he showed us. Would buy from again. showed us numerous trucks. Peyton was very knowledgeable on all trucks he showed us. Would buy from again. More
by JMAC24
Employees Worked With
Peyton
August 07, 2021
Our warranty was expected to expire in a few days. And Lithia was very accommodating in getting our Jeep in immediately to fix. I appreciate their professionalism and expertise. Thank you again. K Lithia was very accommodating in getting our Jeep in immediately to fix. I appreciate their professionalism and expertise. Thank you again. Kim Lett More
by Kalett
Employees Worked With
Christos Dogas, Nicolas Galletti, Julie Winkler, Jordan Groff
