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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.1
1,320 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,320 reviews

December 06, 2022

Prices not on Jeeps, shows SUVs (not interested). Manual transmission. Certified, used with around 50,000 miles. More

by CindyB
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alexis SiJohn
Dec 12, 2022 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Cindy, we are sorry to hear that your recent experience at our dealership was not a positive one. We’d like the opportunity to learn more about your experience. Please feel free to contact me directly. Chris Dejulia 509-960-7103 Cdejulia@lithia.com

November 29, 2022

Jack and David are the smartest, most helpful salesmen I've encountered, and Jeff walks you through the fine details of the deal with extra care. This is the best auto dealership I've visited by far. Than More

by JA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack, David, Jeff
Nov 30, 2022 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hi, Thank you for the review! We are glad our team was able to provide you with a great experience! We hope to see you again soon!

October 13, 2022

Need better informed sales staff with regard to financing availability. Allen was pleasant and had good knowledge of the trucks. More

by bgatesdvm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kang, Allen
October 12, 2022

Unethical sales practices. Fortunately, my local dealership stand behind pricing and financing information listed on their websites. I also called to confirm pricing and financ More

by bgatesdvm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Hawk
September 25, 2022

The woman who is the manager was very unwilling to discuss any deal. She made me feel like my trade in was worth very little. And that I was not valued as a customer. The entire visit was very negati More

by Clint and Mindi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can;t remember
August 20, 2022

Very bad to do business with. They will call you a liar and no honor there service agreement More

by patrickjparks89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
August 19, 2022

Took my 2016 ram that I purchased new there. I purchased the lifetime warranty at that time. Service was scheduled for 1:00 pm. At 2:10 I went to check if it was finished. It has never moved! Th More

by dlenhardt9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Winkler
August 19, 2022

Seriously the worst place I have been. The buying of the vehicle process is easy to make the sale but after that good god dam luck getting anything fixed. Oil changes regularly ha DO NOT More

by shastaptalon86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Croswhite, James Traphagan, Scott Brewer, Jordan Groff
March 21, 2022

If I could leave a 0 for review I would. The service department customer service is horrible not to mention the service they provide is crap as well. I have had nothing but issues everytime More

by Mccallumjackie
Recommend Dealer
No
Employees Worked With
Daniel
March 01, 2022

Absolute worst customer service I have ever experienced. I turned back in the vehicle after they refused to give me title and licensing paperwork in a timely fashion just to find out that they submitted lic More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris DeJulia, Nathan Emmans, Scott Brewer
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