Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

The service department is friendly. I do have trouble understanding why a scheduled oil change appointment takes so long. My last visit, I was upsold for some minor things that needed d I do have trouble understanding why a scheduled oil change appointment takes so long. My last visit, I was upsold for some minor things that needed done(which is acceptable) and was told they would still have me out within an hour. An hour and 40 minutes later I had to go ask the service desk why so long. I make appointments for oil changes because I have a busy life. This is not the first time, it seems to be the norm. More

I use Lithia to service my vehicle. Their service department is well organized, efficient, provide a comfortable area to wait if needed and have done a good job servicing my car. Thanks Their service department is well organized, efficient, provide a comfortable area to wait if needed and have done a good job servicing my car. Thanks Lithia of Spokane! More

I'd recommend this dealership if you're looking for a new vehicle in the Spokane area. vehicle in the Spokane area. More

They were able to get me in the next day for an oil change and to check the recall on my jeep. Brian went over everything with me after the visit and was extremely thorough! change and to check the recall on my jeep. Brian went over everything with me after the visit and was extremely thorough! More

Oil change Service was quick and easy. Nice customer waiting area. Service staff was very helpful. Nice customer waiting area. Service staff was very helpful. More

Gave me a really good deal on my jeep and a couple weeks later let me know about a recall. Got me scheduled super fast and worked around my schedule for the repair. Everyone was incredible. later let me know about a recall. Got me scheduled super fast and worked around my schedule for the repair. Everyone was incredible. More

Ly was outstanding to work with, engaging and knowledgeable. He made the decision to purchase from Lithia and easy one. knowledgeable. He made the decision to purchase from Lithia and easy one. More

Pleasant, knowledgeable staff. Good at explaining additional services recommended. Not pushy. Thank you Yuri for your help. Good at explaining additional services recommended. Not pushy. Thank you Yuri for your help. More

They made it so easy. We needed to trade in our Jeep for a larger seat capacity vehicle and we were willing to drive off with a minivan to keep the cost down. To our surpr We needed to trade in our Jeep for a larger seat capacity vehicle and we were willing to drive off with a minivan to keep the cost down. To our surprise, we were able to purchase a luxury vehicle within our price range and we couldn't be more pleased! Between the manager, salesman, and finance manager, the whole process went smoothly. They were patient in answering all of our questions and made us feel like family! More

They do not support disabled individuals. Bought a brand new Jeep grand Cherokee that stated there would be running boards. They acknowledge their error But then passed me to several represen Bought a brand new Jeep grand Cherokee that stated there would be running boards. They acknowledge their error But then passed me to several representatives over the past two years with no resolution. My husband was diagnosed with multiple sclerosis a little over a year ago and now struggles to get into His dream vehicle. All I’ve asked from the dealership is for them to make this right and today I was told by a very rude manager that this was all my fault. Watching my husband struggled to get into the vehicle that he wanted for so long and for this company not to help us when we’ve done everything possible and we’ve kept within our contract. Never buy from this company More