Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Chris, Josh, and James were great to work with they were very precise and answered all questions I had. When I walked in everyone I talked to was nice and courteous. very precise and answered all questions I had. When I walked in everyone I talked to was nice and courteous. More

Bobby Boatsman was a helpful sales representative and Amber Dow provided great closing service. I would recommend Lithia. Amber Dow provided great closing service. I would recommend Lithia. More

Came in for a transmission shifting concern and was told by the Customer Service rep there was not Software update available to help. Reading online found others with a simular issue and an update resolved. by the Customer Service rep there was not Software update available to help. Reading online found others with a simular issue and an update resolved. I decided to proceed having a Tech review and sure enough located a PCM update to fix erratic shifting. The update made a big difference. Not clear why Customer Service could not see available updates but regardless was treated extremely well during and after my visit. Also, recieved a free Uber drive home while the vehicle would wait for the Tech. Thanks for the friendly and welcoming service. More

Awesome courteous service. I was in and out of there in less than 45 minutes and couldn’t have been more pleased. Thank you so much. I was in and out of there in less than 45 minutes and couldn’t have been more pleased. Thank you so much. More

Been coming here for a few years, not sure if I would buy from them again but the service on 10/22/2024 was the best I have ever experienced. Yuriy Papush is my favorite service advisor, so it's guaranteed i from them again but the service on 10/22/2024 was the best I have ever experienced. Yuriy Papush is my favorite service advisor, so it's guaranteed it will be a good visit. For the first time I received a video/message of the inspection of my car. I was elsewhere at the time. I was told that the young lady who walked me through the video of my inspection is a new employee. I would have never guessed that because she was so professional. She recommended a few things and showed me on my car what didn't need to be done at this time. I was then in text communication with my service advisor on what I wanted. All optional. I LOVED it. This is a wonderful idea. It covers my butt and it covers yours. I loved being consulted even though i wasn't there. It gives me so much more confidence in the dealerships' service department. There isn't any "he said, she said" conversations. Thank you, keep it up. More

Great service and very professional team. Could not have asked for a better experience thank you! Could not have asked for a better experience thank you! More

Frienly, Professional, Speedy. They made the car experience as good as possible. Will be back. Good job. They made the car experience as good as possible. Will be back. Good job. More

Do not buy a vehicle from this dealership. Amazing at continuing to communicate to sell you a vehicle. Lithia Jeep of Spokane is great at that. Just wait until you leave the dealership with Amazing at continuing to communicate to sell you a vehicle. Lithia Jeep of Spokane is great at that. Just wait until you leave the dealership with your new car. Crickets. I have made more that 8 calls trying to get work done on my new vehicle and no response. We finally heard back that the part was in and when she went to have the work done, they told her the part was broken. Not one person took the time to make sure the part was good. She spent over 2 hours there and took the day off. Stay clear of Lithia Jepp in Spokane. All you will get is a dud. More

Great service and done on time service writer was very nice and helpful plus he got me a discount on the cabin air filter nice and helpful plus he got me a discount on the cabin air filter More

This has been the best Lithia location I have been to. My Service Advisor Brian was friendly and knowledgeable. He provided me quotes on extra services that are due or coming up. They performed the ser My Service Advisor Brian was friendly and knowledgeable. He provided me quotes on extra services that are due or coming up. They performed the service ahead of schedule and got me in and out quickly. Thanks to the great service of Brian and the team at Lithia it will keep me coming back for all future work. More