Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Unbeatable pricing and stellar customer service. DaShawn went above and beyond to get the deal done and provide us with pertinent information to ensure we made the best vehicle choice. When financin DaShawn went above and beyond to get the deal done and provide us with pertinent information to ensure we made the best vehicle choice. When financing department took over the process was easy and seamless. Friendly and knowledgeable staff all the way around. More

Clean, friendly and efficient. The last counter guy in service was a hoot. Thanks for the water bottles in lounge. The last counter guy in service was a hoot. Thanks for the water bottles in lounge. More

I'm 50 years old and have never left a bad review. However, thought others may benefit from this- The Good: I purchased a nice used car at a great price (especially from a dealer). Initially staff However, thought others may benefit from this- The Good: I purchased a nice used car at a great price (especially from a dealer). Initially staff was easy to work with- 5 stars. The Bad: - 3 stars- The windshield was cracked on purchase. While negotiating the deal, the salesman and the sales manager told me that the windshield could be repaired, offered a discount, and said they would have it repaired. (My contract stated the windshield would be "fixed"). After the windshield was inspected by a glass company and deemed unrepairable, I contacted my salesperson several times. Each time I was told he would call me back tomorrow with an answer but no one called. I called the sales manager twice and was told he was on the phone. I was told he would call me back. Again no returned call. When I went into the dealership to complain in person, the Sales Manager told me he was already over budget on the sale of the vehicle. "Unfortunately " there was nothing he could do. Really?! Both the salesman and the sales manager knew the price of the vehicle when they sold it to me. The contract states the windshield would be fixed and I went by their word. At the end of the day stand by your word and have the decency to return a paying customers phone calls. I'm sure you can find a reasonable deal through Litha Spokane but be sure to have everything taken of before they get your money. Don't go by their word! More

Professsional, friendly, available for questions, easy scheduling, clean waiting area, need more snacks, coffee was out scheduling, clean waiting area, need more snacks, coffee was out More

Service was excellent and the advisor was very helpful, the nice thing is that my car was ready in less than 2 hours. Thank you the nice thing is that my car was ready in less than 2 hours. Thank you More

Best service always takes good care of me appreciate you guys worth the drive up north guys worth the drive up north More

Good customer service, and friendly personnel. Service was honest and complete, and professional by all employees. Service was honest and complete, and professional by all employees. More

worked to get my recall done in record time after getting breakfast it was done soon breakfast it was done soon More

This is the best Dealership that has ever taken care of me, hands down! They really know how to do customer service. me, hands down! They really know how to do customer service. More

One of the best car buying experiences I have ever had . I would recommend them to everyone. I would recommend them to everyone. More