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Libertyville Chevrolet - Service Center

Libertyville, IL

4.5
312 Reviews

312 Reviews of Libertyville Chevrolet - Service Center

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February 08, 2021

Wish they would read the scheduled appointment when they confirm could save time. They were nice enough to give me a loaner, but could have easily been there to fix my car More

by Carowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MANNY
February 06, 2021

I appreciate always feeling comfortable and respected while being in the service department. Everyone is very friendly and explains what is needed. I never leave feeling unhappy about my service or worri More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
February 06, 2021

Dennis in the service department is always awesome every time I come in for service. Great guy and a straight shooter when explaining the work that is needed for my car. More

by mgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis - service department
February 05, 2021

Done properly, timely and at the cost estimate, service representative made me feel like a valued customer. Comfortable waiting room with sufficient social spacing provided More

by jpatr10475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
February 05, 2021

Great Service, took care of my concern and my truck. Finished the job quickly and came out and explained everything to me. I recommend your service department to all my friends More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ciesel
February 05, 2021

Great experience. Dennis was so nice to work with and even offers to mail paper work to me so I could get back to work. More

by jwatson11678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Driza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Fenald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gunning, Greg Stoll, Michael Sinacola, David Drumke, Jesse Matos, Drew Sims, Mike Rowe, Marvin Uribe
February 04, 2021

Manny help me get new tires installed on such short notice. I appreciate the time they took to inspect everything on my ar. Thank you so much. More

by BMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
February 04, 2021

I had a very a bad experience, I had an issue with a vehicle and they denied my issue. I went to get an oil change and the mechanics took out some parts. I called them to inform them and they denied eve More

by Sergio Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Driza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Fenald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gunning, Dan Barker, Greg Stoll, Michael Sinacola, David Drumke, Jesse Matos, Drew Sims, Mike Rowe
Feb 04, 2021 -

Libertyville Chevrolet responded

Hey Sergio, something doesn’t sound right here at all. If you received an oil change at our facility, there is no question there would be a record of it in the system. I’d be happy to look into this situation more for you if you’d like to reach out to me at happycustomer@happyautogroup.com so I can try to help out

February 04, 2021

Really good service kind people were there to work with me and help me everything was great good service good people good experience were there ready to work with you help you More

by s.galindo20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Driza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Fenald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gunning, Michael Sinacola, David Drumke, Jesse Matos, Drew Sims, Mike Rowe, Marvin Uribe
February 03, 2021

Help was great and very understanding but the parts from explorer van are so backed up, the work didn’t get completed. Have to come back More

by ALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
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