Liberty Toyota
Burlington, NJ
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2,048 Reviews of Liberty Toyota
What a horrendous experience. I called in advanced about the csr I was interested in. Arrived and it was ready to drive. Good first, and only, step. Car drove great. Came in to sit with the agent and I kid the csr I was interested in. Arrived and it was ready to drive. Good first, and only, step. Car drove great. Came in to sit with the agent and I kid you not my butt was not even in the chair before he said 'just so you know, the price online is not the actual price'. I told him I went by the price on their website. He pointed me to the fine print saying there were modifications made and it would be an additional $1360 on the price shown (back to this later). I didnt push back and simply asked what he was willing to adjust on the price since I was interested in buying today. He said 'our website price is the best price we can do'. Is it? Didnt you just tell me the website isn't actually the price? So then I told him I am looking at liberty and one other dealer with a similar car. Before I could even finish, he says 'we don't price match'. So there is nothing you want to do to get me to buy this car instead of me going to the other dealer? No was the answer. I got up, left, went to the other dealer who's car price was not only accurate, he came down in price a little to help me buy the car that day. My credit is 870 and I was ready to buy in cash. Liberty is eveything you hate about car dealers. Avoid at all costs. Oh, later i looked at the fine print for the additional mark up cost the dishonest salesman mentioned. There was no such thing. More
I just needed an oil change and I was in a rush. The service adviser was very courteous, no extra services were pushed and the service was completed in less than 45 minutes. service adviser was very courteous, no extra services were pushed and the service was completed in less than 45 minutes. More
Andrew went out of his way to assist with a problem that was related to a tire installed somewhere else. The tire Inflation light kept coming on. Andrew worked to find a tiny pinhole on a brand new tire. was related to a tire installed somewhere else. The tire Inflation light kept coming on. Andrew worked to find a tiny pinhole on a brand new tire. Thank you so much for your assistance More
Ashley kept me informed of service and add'l options to keep my vehicle on Par. The gentleman I encountered on my arrival to put the protection coverings in place was very friendly. He made me feel very w keep my vehicle on Par. The gentleman I encountered on my arrival to put the protection coverings in place was very friendly. He made me feel very welcome. More
Great experience overall. This was my 6th vehicle purchased or leased from this dealership. Our salesman Bill was very friendly and knowledgeable about the vehicle. purchased or leased from this dealership. Our salesman Bill was very friendly and knowledgeable about the vehicle. More
Very professional in all phases of operation. Will continue to bring vehicles in for service for most repairs. Facility is very clean and waiting area is very comfortable. continue to bring vehicles in for service for most repairs. Facility is very clean and waiting area is very comfortable. More
During this pandemic, I must say, that I have been reluctant to have things done but as fate would have it, I had a problem to be fixed. I was glad to see that everyone was wearing masks and the the reluctant to have things done but as fate would have it, I had a problem to be fixed. I was glad to see that everyone was wearing masks and the the chairs were positioned 6 feet apart. In addition to that the service was exceptionally quick and I even got a discount on the parts at the end. This is the dealership from whom I bought my car and I don't intend to go anywhere else because there is no better service! More
Quick and efficient service! Austin McCabe took good care of me! I originally brought the car in for a recall notice I received. Austin informed me there were no open recalls for my 2004 Toyota Coroll care of me! I originally brought the car in for a recall notice I received. Austin informed me there were no open recalls for my 2004 Toyota Corolla. I instead asked him to fix a clogged hose which drained the A/C condensate. The job they did was excellent as they cleaned the entire A/C system including a cabin air filter. Nice job Liberty! More
Excellent service keeps my 2005 Sienna on the road. We greatly appreciated during this pandemic time being able to drop off my car on Sunday and then on Monday after my car was serviced, picking it up and greatly appreciated during this pandemic time being able to drop off my car on Sunday and then on Monday after my car was serviced, picking it up and dropping off my husband's car. We were able to pick up my husband's car that afternoon - hurray! - two cars serviced in one day!!! More
Great Job! I have a 2011 Toyota Corolla and I was notified of a recall on the vehicle, I called the dealer ship and spoke with Greg Masel. I was given an appoin I have a 2011 Toyota Corolla and I was notified of a recall on the vehicle, I called the dealer ship and spoke with Greg Masel. I was given an appointment to correct the issue, I came in, it was resolved. What else can you ask for? More