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Liberty Mazda - Service Center

Hartford, CT

4.8
1,037 Reviews
Call Service Center (860) 240-7406

1,037 Reviews of Liberty Mazda - Service Center

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January 03, 2023

I love the respect that they have for their customers. They treat you like family More

by DIANEEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim , Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 04, 2023 -

Liberty Mazda responded

Diane, Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 03, 2023

Jonathan was communicative; advised what was needed and the order in which it would be best to fix. I appreciated his honesty and will continue to choose this location based on the courtesy of the people a More

by HEATHERMN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 04, 2023 -

Liberty Mazda responded

Heather, Thank you! Jonathan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 03, 2023

I drove in from Massachusetts to have my car serviced here. I’m very pleased with every aspect of the process. The managers at the dealership were great accommodating. My service writer was very thorough More

by Andrewccdetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez
Report | Print
Jan 04, 2023 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

January 02, 2023

Jason Secor is awesome! Always willing to go the extra mile for me! Very down to earth group. More

by bcabwcypdelove@duck.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Report | Print
Jan 03, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience!

December 31, 2022

Very nice service, everyone is friendly and helpful. Attention to detail too. Clean and well stocked waiting area. More

by Sss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 31, 2022 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 30, 2022

It was a pleasurable experience handled with care And Efficiency!!! This Mazda Dealership Cares and I recommend 100%!!!! More

by 15 Mazda 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Report | Print
Dec 31, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2022

Attentive, quick to get me in and out of service, fair dealing around issues that arise More

by df
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Dec 30, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 29, 2022

Great quick service and nice customer service representatives. I recommend this dealership to anyone who’s looking for a new car or car services More

by huzaifaosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 30, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 27, 2022

The Service team was accommodating and made sure I was 100% satisfied with the repairs that needed to be made. Couldn’t ask for more. More

by HULKAMANIAC2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Report | Print
Dec 28, 2022 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

December 27, 2022

They squeezed me in even though they were closing early for the holiday. They also matched a slightly lower price I found elsewhere! More

by R.TEDESCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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