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Liberty Mazda - Service Center

Hartford, CT

4.8
1,031 Reviews
Call Service Center (860) 240-7406

1,031 Reviews of Liberty Mazda - Service Center

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November 28, 2024

Friendly and helpful staff. Very comfortable waiting area. Always seem to keep the wait time easy More

by MIKEWHITHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Liberty Mazda responded

Thanks, Mike, for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 21, 2024

Liberty Mazda was very efficient in arranging a tow of my Mazda 3 to their service center, They replaced a dead battery for no charge as the car was still on warranty.. More

by Jack P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience, Jack! We sincerely value your business and look forward to your next visit.

November 21, 2024

Very friendly and helpful people. Jude was very knowledgeable about our Mazda answering our questions. More

by KATHYNEGRON123
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Udi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jude Etienne - our salesman 5stars
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Nov 21, 2024 -

Liberty Mazda responded

Kathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jude met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

November 17, 2024

I want to say Craig worked really hard to get me services quickly. I had an appointment and he was able to get my oil changed and reset my car light..I'm very appreciative how quickly I was able to get my ca More

by srgrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Craig here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 14, 2024

George is professional and courteous. He made sure my vehicle was serviced quickly and properly. Liberty Mazda is fortunate to have him on staff. More

by GMamaclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 16, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 13, 2024

Craig was very detailed and responsive in his assessment. Very friendly and empathetic. Great service. More

by Hayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 10, 2024

Always friendly and timely. And I get a thorough explanation of what was done to the car. More

by AMGIACC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2024

Always treated with courtesy and knowledgeable employees. Work always done professionally and timely. A good experience More

by ROBERT.COUNIHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Robert, and it's great to hear about your excellent experience here at Liberty Mazda.

November 03, 2024

The staff is professional and attentive. The waiting area is always clean and comfortable. Typically the wait isn’t too long. More

by RSF20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 03, 2024

Carrie is amazing! Knowledgeable and fun. So happy I chose Liberty Mazda and the CX-90 More

by pslb170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Carrie here at Liberty Mazda. We appreciate your business and hope to see you again soon!

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