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Liberty Mazda - Service Center

Hartford, CT

4.8
1,037 Reviews

1,037 Reviews of Liberty Mazda - Service Center

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July 13, 2023

Very courteous overall service however, like many places you go if you need work done, that’s extensive the price is very expensive. in my estimation, it’s excessive in my estimation, especially now that we More

by ROCKLETT1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jul 13, 2023 -

Liberty Mazda responded

Thank you for your review. We'll be sure to share your comments with our crew. Thank you for choosing Liberty Mazda.

July 13, 2023

Great customer service. I loved the video sent by the mechanic explaining everything he checked. More

by NICOLETALLEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jul 13, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, Nicole. We look forward to having you as a valued customer for many years to come!

July 09, 2023

Excellent service and beautiful people, I recommend the dealer to the people. Thanks for everything. More

by BETTERLILA20002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jul 10, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

July 09, 2023

Always quick and excellent service at Liberty Mazda with knowledgable and attentive staff willing to help More

by Jordan R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jul 10, 2023 -

Liberty Mazda responded

Thank you, Jordan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

July 07, 2023

Thanks again Zach for your help on my old car and communicating and taking us in! More

by mazdarachael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jul 10, 2023 -

Liberty Mazda responded

It's great to hear that Zach was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

June 28, 2023

The service is great, people are very kind. I would recommend liberty Mazda to everyone. More

by PAWELBUREK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Jun 29, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

June 28, 2023

Everyone very nice and helpful. Also dealt with 2 others in service dept. Did not know when I got car 2 free oil changes and tire rotation had to be done in first year due to warran More

by campboat
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jun 29, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2023

Liberty’s staff have always treated me very fair and only recommended service for much needed or for things they could see happening. Very honest More

by SSTARON1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jun 28, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 27, 2023

15,000 mile maintenance performed on time and well done. I waited on site in a very comfortable customer lounge. More

by jamesruden7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jun 28, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team, James. We're glad to hear we delivered such a great experience!

June 26, 2023

Hunter was our sales person. He was excellent. Not pushy at all but knowledgeable and helpful. A professional. More

by smusicant
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

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