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Liberty Mazda - Service Center

Hartford, CT

4.8
1,033 Reviews

1,033 Reviews of Liberty Mazda - Service Center

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November 09, 2023

All good so far. clean nice building, all employs pleasant and service and timing went well. More

by donchamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malic in sales, liked him
Nov 10, 2023 -

Liberty Mazda responded

Thank you for your business and this review, Don. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2023

Always a pleasure coming in. I am always taken care of. Matt Yankauskas takes the time to explain what my car needs and the process every time I service my vehicle. More

by Emilybrenner12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Yankauskas
Nov 03, 2023 -

Liberty Mazda responded

Emily, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

Very pleasant staff. Great service. Amazing communication amongst everyone. Everything was explained in detail. Very friendly. More

by MARITZAROSA188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Liberty Mazda responded

Maritza Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 01, 2023

The service at Liberty is always great. I feel like family. Carrie explained everything to me and was very helpful. More

by LORIANNABERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. Carrie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2023

Service was excellent. I was provided with information explaining the work done which I understood. Very efficient. More

by CAROL.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Liberty Mazda responded

Carol, Thank you! Carrie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

October 28, 2023

Outstanding professionalism, and excellent service. They went above and beyond what i would consider the norm. And a special thank you to the technician who was kind enough to wipe down my inner rims o More

by Jinxymx2
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Oct 30, 2023 -

Liberty Mazda responded

We are very happy to hear Craig provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2023

Great attention and service, always willing to go the extra mile with their customers, fantastic. More

by JIMENEZ14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

October 27, 2023

Very helpfull and was able to repair my car in a timely manor. They kept me informed. More

by ALKAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Oct 28, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2023

Did my second oil change and tire rotation and balance and got my indoor light fixed. The front person was rude after explaining that when I called I needed my light fixed and Brandon said it was covere More

by SERRANO_CATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Liberty Mazda responded

Cati, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 21, 2023

Liberty Mazda has knowledgeable, competent and reliable people working for them. We are on our second vehicle with them. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Nye
Oct 22, 2023 -

Liberty Mazda responded

Thank you, Sue, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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