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Liberty Mazda - Service Center

Hartford, CT

4.8
1,032 Reviews

1,032 Reviews of Liberty Mazda - Service Center

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November 22, 2023

Very good, polite and friendly, cost could be lower Need to lower the cost for service More

by GROVER361
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Nov 24, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 21, 2023

Prompt, communication was great, timely response Would be nice if they include a car wash like so many other dealers do More

by Glastonbury Don
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Nov 22, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance.

November 18, 2023

Very helpful. They explain everything thoroughly so that I understand completely. Great customer service. He showed eagerness to help me. More

by cmelissa.gilkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Nov 20, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Bradley was able to help, and we hope to see you again!

November 17, 2023

Prompt,friendly Didn't have to wait long, nice waiting area. It was just an oil change, not much to say. More

by Nearyd615
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Nov 17, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 17, 2023

I came in to have air put in my tire was low. They were able to service my car while I was there. I was so appreciative More

by DEBRAMKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Liberty Mazda responded

Thank you, Debra, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2023

Very professional and courtesy. Time waited was less than quoted. I'd recommend Liberty to others. More

by geohoop1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

geohoop1029 responded

Great service.

Nov 15, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2023

I got the help I needed Carrie was wonderful excellent treatment from beginning to end More

by ZORIBEESIERRA
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Nov 10, 2023 -

ZORIBEESIERRA responded

Keep up the great work

Nov 11, 2023 -

Liberty Mazda responded

It's great to hear that Carrie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

November 10, 2023

The service was easy to book and was completed as scheduled. I would go to this dealership again. More

by sdetrick4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

November 09, 2023

Although we did not deal with Jason on this visit he has always been very helpful/ very straightforward More

by SSTARON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

November 09, 2023

All good so far. clean nice building, all employs pleasant and service and timing went well. More

by donchamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malic in sales, liked him
Nov 10, 2023 -

Liberty Mazda responded

Thank you for your business and this review, Don. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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