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Liberty Mazda - Service Center

Hartford, CT

4.8
1,031 Reviews
Call Service Center (860) 240-7406

1,031 Reviews of Liberty Mazda - Service Center

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January 11, 2024

Quick process and helpful. I love receiving the video explanation of the service. Thank you! More

by kfw2885
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Thank you! Carrie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 11, 2024

Very pleasant and professional. Very nice environment to sit while waiting for service to be completed. More

by aeten15
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2024

Amazing experience. They walked me through everything. Loved the video review it helped know what was happening. Customer service was just impeccable. More

by MICHELE.SHARPETHOMAS
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Michele, Thank you for your very kind review. Carrie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

January 10, 2024

Wonderful experience. The liberty Mazda service staff is very nice and thorough. My vehicle was done in a timely manner and my experience was great. More

by HSluhocki0510
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Secor
Report | Print
Jan 10, 2024 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2024

Courteous, fast , pleasant I would not go anywhere else to service my Cx 5. They have the best faculty hands down! More

by ajpiacenta
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Jan 10, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2024

Everything was quick and efficient. Test drive and explanation of car features was thorough. Everyone at the dealership is knowledgeable More

by ERINSHEA616
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 11, 2024 -

Liberty Mazda responded

Erin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 04, 2024

I have had my Mazda serviced by Jason since we bought the car, and he has taken excellent care of the car while also giving me thoughtful, kind, personal customer service. More

by Jane Holtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Liberty Mazda responded

Thanks, Jane, for sharing your thoughts about your experience with Jason here at Liberty Mazda. We appreciate your business and hope to see you again soon!

December 31, 2023

Excellent ! I received an excellent service. Bradley was able to resolve my problem. I love this dealer! More

by mpadilla100
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Dec 31, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2023

Regular oil change and checkup Waited 1 1/2 hours in lounge This was a pleasant atmosphere More

by MADDIE.MALAK
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Dec 29, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review, Maddie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2023

Mazda employees were courteous and responsive. They were helpful in explaining the work my car needed. The dealership office/area was clean and comfortable to wait. More

by Elmia420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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