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Liberty Mazda - Service Center

Hartford, CT

4.8
1,031 Reviews
Call Service Center (860) 240-7406

1,031 Reviews of Liberty Mazda - Service Center

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January 11, 2024

Friendly and fast I'm glad I chose liberty for all my service needs on my vehicle More

by Costellotammy1
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Jan 11, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Tammy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2024

Liberty Mazda is the best dealership I've ever experienced. Carrie did a great job communicating and getting the job done perfectly. Very satisfied customer! Thank you More

by ttash3
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
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Jan 11, 2024 -

Liberty Mazda responded

We are very happy to hear that Carrie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2024

Friendly, competent, helpful. They went out of their way to get the car in good shape. More

by ROBESIE
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Jan 11, 2024 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 11, 2024

Brad was great, saved the experience. Kinda disappointed with the work performed but Brad kept me happy More

by BEN.D.PRIOR
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
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Jan 12, 2024 -

Liberty Mazda responded

Ben, Thank you for your business and this review. We're happy to hear Bradley and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2024

Prompt and efficient Good customer service and prompt service in and out within a reasonable time More

by Natalie.pawlowski
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Natalie, It's great to hear that Bradley was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

January 11, 2024

Efficient The efficient energy of the efficient staff was electrifyingly efficient. Efficience at its best. Efficiency. More

by smsedinger
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Craig and don't hesitate to let us know if we can be of further assistance.

January 11, 2024

They quickly pinpointed my problem and made the necessary repairs. The waiting area was warm and welcoming. More

by CBAYEK
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

January 11, 2024

Quick check in process. There was more than enough room while waiting which was also comfortable. More

by Jonisha Sinclair
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Jonisha, Thank you for taking the time to share your thoughts on working with Bradley and our team. We're glad to hear we delivered such a great experience!

January 11, 2024

They were very personable and understanding considering I was late for my appointment due to traffic issues. Seeing that it was my first time having service done there, they were very informative and helpful More

by Ajives
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Carrie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2024

The check in process was seamless. The waiting area was clean with more than enough room and provided a great level of comfort while waiting for my car. Staff were very pleasant and pr More

by Jonisha Sinclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2024 -

Liberty Mazda responded

Jonisha, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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