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Liberty Mazda - Service Center

Hartford, CT

4.8
1,031 Reviews

1,031 Reviews of Liberty Mazda - Service Center

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January 12, 2024

The service department is always professional with excellent customer service that makes me want to keep coming back. More

by Amberjeanraymond
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 12, 2024 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2024

Fast, effective and efficient My experience was efficient. They were able to identify and issue and fixed it in a timely manner. Their service department is wonderful. More

by ASHLEYSOCQUET
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 12, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Ashley. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2024

Great customer service Great customer service very easy to make an appointment dealership conveniently located More

by RR1853
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Jan 12, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 12, 2024

Responsive, professional, and used tech in experience which I like On time, easy to make appointments More

by T_RABUN
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Jan 12, 2024 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 12, 2024

The tech who greeted and directed me into the service bay was prompt, friendly and polite and escorted me to Craig's desk. Craig was as friendly and cheerful, explained what services would be performed, aske More

by PJ Greason
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 12, 2024 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 12, 2024

It was good, only small complaint is the automatic calendar scheduling said 1:25am-2:25am instead of the actual time which was pm. My mom said it's also standard for it to take around 2 hours to get d More

by dallas.lacomb
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Jan 12, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2024

It is excellent service they are good in understanding the issues Liberty Mazda is helping me understand the issues with resolution More

by Sugumarnareshkumar
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 12, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 12, 2024

I was pleased with service Will return when the car needs more maintenance Great customer service More

by JM8SML
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Jan 14, 2024 -

Liberty Mazda responded

Thank you so much for your kind words for Craig, and for taking the time to leave us this wonderful feedback!

January 12, 2024

Everyone at the dealership was incredibly responsive, kind, and communicative throughout the entire proces. Their professionalism and thoughtfulness made this a painless experience. More

by MICHAELPOLEMAN
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Jan 14, 2024 -

Liberty Mazda responded

Michael, Thank you for taking the time to share your feedback with us. Carrie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2024

Always a pleasure getting my truck serviced at Liberty Mazda. Jason Secor is always professional and I never doubt him. I always appreciate his professionalism unlike other dealerships that I have been to More

by TNOLANDESIGN
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Secor
Jan 11, 2024 -

Liberty Mazda responded

Thank you for your review and kind words for Jason! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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