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Liberty Mazda - Service Center

Hartford, CT

4.8
1,031 Reviews
Call Service Center (860) 240-7406

1,031 Reviews of Liberty Mazda - Service Center

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February 01, 2024

The experience was excellent every one were friendly and personable The service was performed quickly More

by GTHIBEALT
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Secor
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Feb 02, 2024 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2024

Always pleased with service received and love the video that I'm able to watch as they service my vehicle More

by tldeluca
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
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Jan 31, 2024 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

January 30, 2024

Great. Very warming from the entrance. Nice and trustful people. Very warming from the entrance. Nice and trustful people. I feel good with the maintenance More

by Shawn.jeong23
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 31, 2024 -

Liberty Mazda responded

Thank you for the kind words for our service department, Shawn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 29, 2024

Consistent. Always helpful & informative. Comfortable waiting area, service is fast and always on time. More

by JENLDEMARCO
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Jan 30, 2024 -

Liberty Mazda responded

Jen, Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 26, 2024

Overpriced. If u know and understand what's being done and the time needed to do it. U can see how overpriced ur services are. More

by Dhanrajchandardat
Recommend Dealer
No
Employees Worked With
Craig Fournier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
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Jan 31, 2024 -

Liberty Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 25, 2024

Very pleasant and very professional. Took my car in on time, kept me posted throughout the service process and my lift ride to and from my office was seamless. More

by johnmpensiero
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 25, 2024 -

Liberty Mazda responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2024

Honesty, responsive to questions, great communication, Fair wait time, I appreciate the video walk throughs More

by KCOLON1990
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 26, 2024 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2024

Staff are always friendly and knowledgeable. The waiting area is clean and well stocked. Service is performed correct the first time and reasonably priced. More

by BarbaraM
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 25, 2024 -

Liberty Mazda responded

Barbara, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2024

A bit pricey but good work. Excellent customer service especially for service department. Definitely I am going back More

by CHRISCHALKIOTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Chris. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Mazda took care of my needs in a timely manner and was courteous and accommodating. More

by HARVEY.LEE2023
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
Jan 17, 2024 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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