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Liberty Mazda - Service Center

Hartford, CT

4.8
1,096 Reviews
Call Service Center (860) 240-7406

1,096 Reviews of Liberty Mazda - Service Center

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December 16, 2021

I’m never disappointed with the great service with Liberty. The staff always addresses my issues and fixes what ever is the. Problem in a Courteous and timely manner. I wouldn’t go anywhere else More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man that greets us as we drive in is very special too can’t remember his name but he’s like the gofers that smtrnds to the paper work and prepares the car to go out to the shop.., Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Dec 16, 2021 -

Liberty Mazda responded

Nancy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 17, 2021 -

NANCYQUIGLEY1 responded

It’s a dealership you can have confidence in to do things correctly!

Dec 17, 2021 -

NANCYQUIGLEY1 responded

It’s a dealership you can put your confidence that your issue will be taken care of properly..

December 15, 2021

We purchased our CX-5 from Liberty Mazda new in 2016 and have been taking it there for service since. Shannon is a joy to work with and makes us feel like she and Liberty both share a sense of loyalty to th More

by MESSINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
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Dec 15, 2021 -

Liberty Mazda responded

It's great to hear that Shannon is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

December 11, 2021

The service team worked hard to meet service needs above and beyond my scheduled maintenance. More

by KATELIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
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Dec 12, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 10, 2021

For regular maintenance they have always been prompt, efficient and provide input on any additional work that may be needed during appointment or can be done at a followup visit. They are also accommodat More

by MSHARRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Dec 10, 2021 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

December 09, 2021

Great service department. Would not hesitate to come back. Zach was very helpful and accommodating. More

by TMSCIULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
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Dec 10, 2021 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad Zach and our team were able to help, and we hope to see you again!

December 08, 2021

It's was amazing. And the service advisor was really great. And I'm definitely coming back More

by Adjei.godfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Dec 09, 2021 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 04, 2021

I love this dealership everyone is pleasant and courtesy. They make sure the customer is satisfied before leaving. I like the video they send to your phone also. More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Dec 05, 2021 -

Liberty Mazda responded

Thank you for your business, Diane, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2021

Fast and friendly service. Always a good experience. Definitely recommend for sales and service. Thanks!!! More

by WENDYB117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Dec 05, 2021 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Wendy, and it's great to hear about your excellent experience here at Liberty Mazda.

December 03, 2021

Quick efficient service with an understandable explanation of services provided. Customer service explained what’s coming up next with my car. More

by LibraSun7
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
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Dec 05, 2021 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 01, 2021

Mazda did an amazing job fixing try car. Kept me updated with progress. 10 stars More

by KOKO51479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

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