Liberty Mazda
Wakefield, MA
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Paul Denning was very helpful and accommodating when I stopped by without an appointment to test drive a CX-5. He knows the vehicles well and was patient with my many questions as well as my request to dr stopped by without an appointment to test drive a CX-5. He knows the vehicles well and was patient with my many questions as well as my request to drive not one but two CX-5s, with different trim packages, to see how their rides compared (because wheel size varies across the packages). Paul also followed up "just enough" re: my decision process and vehicle availability and pricing, and ensured I was able to get the information I needed as I worked through my buying process. He was "the face of Liberty Mazda" for me, and he did that very well. More
Just in for a sticker. Made appointment online. Plenty of communications from dealer prior - reminders, etc. During the appointment I got text updates. In/out in 30 minutes Made appointment online. Plenty of communications from dealer prior - reminders, etc. During the appointment I got text updates. In/out in 30 minutes. Excellent service. Made me think about buying a car from them in the future. More
Great sales and service made my husband and me come back to buy a new CX5 to replace his old one. We are a Mazda Liberty family with 5 cars, a CX30, 3 CX5's and 1 CX50. They make the buying experience eas to buy a new CX5 to replace his old one. We are a Mazda Liberty family with 5 cars, a CX30, 3 CX5's and 1 CX50. They make the buying experience easy and pleasant. The service department is top notch....love the drive in service drop off....all of the employees are pleasant and easy to work with. More
I always find service at Liberty Mazda to be exceptional, from beginning to end. When I drive into the indoor service area (a boon during bad weather), service desk personnel are right there (no waiting) and from beginning to end. When I drive into the indoor service area (a boon during bad weather), service desk personnel are right there (no waiting) and are friendly, knowledgeable, and happy to answer questions. The wifi-enabled waiting area is spacious, with comfortable chairs, places to set up computers, and plenty of outlets. While my car is being serviced -- this part is fantastic! -- the service person working on my car makes a narrated video of what they are seeing, whatever service/repairs they recommend, and why. The desk then texts you to ask if you'd like to go ahead with the recommended work. The process goes smoothly, and Liberty communicates with you throughout. Liberty should be the gold standard for all service areas. More
I had an excellent experience working with Darryl to purchase a new vehicle. He and his colleagues were friendly, helpful, and to the point. I am thrilled with my new CX-30 and could not have imagined a purchase a new vehicle. He and his colleagues were friendly, helpful, and to the point. I am thrilled with my new CX-30 and could not have imagined a smoother process from test drive to signing the final paperwork. More
Liberty Mazda was there for me every step of the way! I couldn’t be more happy with the service provided and the salesman’s knowledge of the cars themselves. I came without a vehicle and left with one th I couldn’t be more happy with the service provided and the salesman’s knowledge of the cars themselves. I came without a vehicle and left with one that I could not be more happy with. Paul Denning was my salesman and he was absolutely wonderful and I could not be happier. My car has been a perfect fit for everything that I wanted and hoped for and I recommend anyone to Liberty Mazda! More
My wife and I each purchased a car from Liberty Mazda, and in both cases, the sales process was great. Paul Denning was great to work with both times. He had the car ready and waiting for our scheduled and in both cases, the sales process was great. Paul Denning was great to work with both times. He had the car ready and waiting for our scheduled test drives. The sales process was great, and we negotiated a very fair price for my trade-in. Overall, we’re very happy with our cars and would definitely work with this team again. Thanks! More