Liberty Mazda

Jovan is by far one of the best car salesman that I have dealt with. He was very knowledgeable and answered all of my questions. This was the first time where I didn't feel pressured by the dealership to m dealt with. He was very knowledgeable and answered all of my questions. This was the first time where I didn't feel pressured by the dealership to make a decision right away. In fact, I came back many times and spoke with him on many occasions before deciding to purchase my Mazda cx-7. He was definitely very patient with me, even when I continued to change my mind numerous times on which vehicle I wanted. With Jovan's help, I was able to get the car I loved at a price that pretty much fit my budget. I would definitely recommend everyone to go to Jovan because it's not often that we find a car salesman that makes the car buying expereience as smooth as it was for me. His customer service skills are phenomenal so if you're interested in taking a look at Mazdas, definitely stop by Liberty Mazda and ask for Jovan. I'm glad I did!!!! More

I had a great experience purchasing a 2010 Mazda 6 at Liberty Mazda in Wakefield. Everyone was friendly and very open to helping out with any question I had. Jovan Moxley was the Sales Consultant who h Liberty Mazda in Wakefield. Everyone was friendly and very open to helping out with any question I had. Jovan Moxley was the Sales Consultant who helped me out. Jovan was very knowledgeable about the vehicle I was looking at and he never forced me into making a purchase or decision right away, which was highly appreciated. The car looks and drives great and I would recommend Liberty Mazda of Wakefield to anybody. More

I have never reviewed a service provider online, but this experience was comical. After going to Ira, and not being thrilled with the trade-in value they provided, we went to Liberty. We made it easy - kne experience was comical. After going to Ira, and not being thrilled with the trade-in value they provided, we went to Liberty. We made it easy - knew the model and trim we wanted and told the salesman and sales manager what we'd like for our trade. After two weeks of them not budging and, in my opinion, not being honest at several points, last Friday my husband told the salesman we were going to pass. Frankly, we weren't sure that if we agreed to terms and provided a deposit the deal would be honored. The salesman called later that evening and told us to call the next day because they were "going to give us what we wanted to make a deal". We called back. Same old song and dance. They told us they would call Monday. They did. Same old song and dance. No change on their numbers. HUGE waste of time. But it gets better. Not wanting to deal with this any longer, I decided to capitulate. I just wanted to get a car. Yesterday, at 1:30 p.m., I ate crow, called the salesman, told him we had looked at the figures and would go with the numbers they wanted. He told me he'd check with the manager. I called at 4:00 and he said he would get back to me. I'm still waiting to hear. But I was glad to have had the time, because while I was waiting, I called Quirk, told them what I wanted, they beat it, gave me a higher number on the trade and I drove my new CX-7 off the lot at 3:45 today. I am so, so looking forward to them calling back. More

I went to Liberty Mazda to buy a new mazda 3 and I have never had a quicker more conveniant car buying experience. My salesman was very friendly and helpful in finding the right car for me plus they gave m never had a quicker more conveniant car buying experience. My salesman was very friendly and helpful in finding the right car for me plus they gave me a super deal. Highly recommended! More

I have always used public transportation since I lived in Boston and when my job moved to the suburbs, I needed to buy a car - my FIRST car. My research lead me to hunt down a Mazda since I had heard such g Boston and when my job moved to the suburbs, I needed to buy a car - my FIRST car. My research lead me to hunt down a Mazda since I had heard such great things about them (high resale value, high on safty and customer satisfaction). I ended up at Liberty Mazda after I visited an open air lot and quickly understood why folks go to dealerships. Furthermore this particular dealtership was very clean, and the folks there were quick to assist me while keeping me hydrated (on the hottest day of the year)! Since I had never purchased a car before I didn't have a licence plate and had to set up insurance as well. I didn't think I'd be able to purchase a car that day - but they proved me wrong! The car I purchased was a 2008 Mazda6 certified pre-owned car and it looked brand new - black on black with Bose speakers, alloy wheels, heated leather seats, etc. Jovan and his finance manager worked with me to find just the right price that I could afford. The price I said I wanted and couldn't exceed - they made sure I was satisfied even if it ment they had to come down on the over all price to accomodate my monthly payments. For an extra $14 a month, good until 2014 or 100K miles I received their extended warranty package which includes replacement of flat tires and rims if I hit a pothole (and for the roads in New England, that's common), in addition there is no deductable to have your car fixed and they give you a free rental to drive around until your car is ready - all under this generous warranty package! Since they just bought the car 3 days prior to selling it to me, they needed to wait on the title so I wasn't able to actually drive off with the vehicle that day - however they gave me a brand new (84 miles) Mazda 3 to drive around while I waited. Bottom line, I went in there that day with the entent to drive off with a car and I did. About 5 days later, I picked up MY car - detailed and ready to go! They didn't let me leave until I was completely satisfied, met Jovan's Customer Service Manager and sat with Jovan in my car to go over all the buttons etc. In addition, Jovan called to follow up and make sure that everything is going well after having had the car for a month now - excellent customer service! Over all, I think everyone should purchase a car (new or used) from Liberty Mazda..and their family too! Great job guys and keep up the good work! Best, Val More

The dealer was very attentive and worked within my price range. Great customer service! I walked in that day and in a couple hours I left with a vehicle that I am proud to own. range. Great customer service! I walked in that day and in a couple hours I left with a vehicle that I am proud to own. More

I am in utter shock that this type of service exists, even in the worst industry of all times- the car sales industry. After looking for a car for a while, we decided to purchase the Mazda 6 since it's a even in the worst industry of all times- the car sales industry. After looking for a car for a while, we decided to purchase the Mazda 6 since it's a car I have owned and loved before. After several conversations with a few Mazda dealerships, we decided that Mike was the best guy to earn our business since he seemed to be the most professional and was not "pushy" at all...or so we thought!. I went there on a Saturday to get my trade-in value, with the intention of purchasing the car the next Sunday. Mike advised that the Finance director was on vacation, but he had someone who he could call to finish the deal, and asked if I could wait a short while. In the meantime, his boss called me into his office, and basically told me that he wasn't going to work on my deal over the weekend and basically said that I could either drive the Mazda-which I still haven't purchased-for the weekend, or take a loaner car, if I wanted him to work on my deal. He pretty much guaranteed that he would sell the Mazda to someone else if I declined to drive it home, or take his loaner. I decided to take my chances and take my car home with me, and wait to see if they still have it on Monday...so as we can continue with the deal. Monday morninig, we called Mike, and here comes the berating! The man was so angry and on such a high octave level in his communication with me. He said that he didn't have the time to waste with me, and wasn't about to give me the rate and payment on my car, though I had taken the credit application on Saturday, and that I could either go there in person, or stop wasting his time. Did I mention that he was yelling this to me? Now being someone in this industry I understand why they would be hesitant to give one the complete details of their loan, but when a client has already been to your dealership twice, and has provided you with all the information necessary, why wouldn't they give you all the details?!!! And to be yelled at!?!?!?! We had decided that Mike had earned our business based on his not being pushy...but to be quite honest, he didn't work on selling the car to us at all since we already wanted the car. He didn't show us how the controls worked or anything like that. He had this deal handed to him. I have never been yelled at by a sales man and for no apparent reason. I wouldn't send anyone else to this dealership....good thing there are more Mazda dealers around here. More

I went in with a wish list and got exactly what I wanted. I was driving a new car right away. What a nice experience to be able to make a large purchase like a car and have it go smoothly. I have had my Mazd I was driving a new car right away. What a nice experience to be able to make a large purchase like a car and have it go smoothly. I have had my Mazda for some months now and I love the way it rides and the gas milage is so much better than the SUV I had been driving. I went all the way to Bar Harbor and still had almost half a tank left. That would have never happened with the SUV. Thanks Liberty Mazda for a great experience. Mary More

After weeks and weeks of going back and forth with other dealers, I called Liberty Mazda and spoke with Mike Consoles (Sales Manager). I asked him about the Mazda 3 lease they advertised. He answered every dealers, I called Liberty Mazda and spoke with Mike Consoles (Sales Manager). I asked him about the Mazda 3 lease they advertised. He answered everyone one my questions and invited me in to his dealership. Last weekend I went in, they had the car waiting for me and Mike Consoles introduced me to Mike Favalora (Salesman). He was a breath of fresh air, very knowledgable and most importantly not pushy at all. The negotiating was simple because Mike had already explained the lease to us in detail (no hidden fees like every other dealer we visited). Mike & Mike are assets to their company. If you want a great HONEST deal, go to Liberty Mazda. More

After many days researching and being run around I finally came upon Liberty Mazda. I went to two other Mazda dealers in the area and upon arrival I got a much different story. When I finally got to L finally came upon Liberty Mazda. I went to two other Mazda dealers in the area and upon arrival I got a much different story. When I finally got to Liberty I received the most comforting experience buying a vehicle that I have ever gone through. Not only is the sales department outstanding but the service dept is top of the line too. Its no appointments necessary and valet. When I was getting my remote starter put in they even asked if I needed a loaner car! All I can say is WOW! Thank you Liberty Mazda! What you provide is one of a kind! Zoom Zoom! More