Liberty Mazda

Myself and my family have been buying and servicing our Mazda's with Walter's dealership for years and we have experienced nothing but outstanding service! If something couldn't be covered by warranty then Mazda's with Walter's dealership for years and we have experienced nothing but outstanding service! If something couldn't be covered by warranty then there was good reason for it. I cannot believe how people will try to tarnish the outstanding reputation of a company and person just because they get an answer they don't like. Some people should just suck it up and deal with it! Stop hiding behind your computers! I'm going in for an oil change today and will be bringing Walter a coffee. More

Need to get my window washer sprayers fixed. They lost the washer cap, and told me that since I did not have the cap - the fix was not covered under warranty. the washer cap, and told me that since I did not have the cap - the fix was not covered under warranty. More

Jovan was a pleasure to work with on my 2009 Mazda 3 GT, the dealer really went over the car carefully before delivering it, service was outstanding. No pushy salesman but they were right there when you ha the dealer really went over the car carefully before delivering it, service was outstanding. No pushy salesman but they were right there when you have questions or need help. More

Jovan is a very pleasant, knowledgable, and professional salesperson. He listens attentively and does not apply the sales pressure for which many car salemen are noted. He tries to work with the client to m salesperson. He listens attentively and does not apply the sales pressure for which many car salemen are noted. He tries to work with the client to meet their needs and financial expectations. This is the first Mazda I've ever purchased and the only Mazda dealership I visited. I did my research and obtained quotes electronically from other dealers in the area. So I believe that I was given a reasonable and fair price on the purchase of my new Mazda - which seems like a great car! I also was given a very reasonable offer for my trade in vehicle. The reason that I have not rated this dealership with any "5s" has nothing to do with my experience with Jovan. He was GREAT! From my point of view I cannot say that about the others I dealt with at this dealership. They need to turn up their "friendly" button and turn down their brusqueness button. More

My experience with Liberty was wonderful. Chuck was very helpful and accommodating as I searched for my new vehicle. The whole team was very straightforward about pricing and made me confident that I was ge helpful and accommodating as I searched for my new vehicle. The whole team was very straightforward about pricing and made me confident that I was getting the best deal possible. I bought the car on the Friday after Thanksgiving. Three hours after signing the papers they had moved my car from the center of the showroom, washed it, vacuumed and put the plates on it. Chuck gave me the keys, showed me everything I would need to know about my new car and answered all my questions. Great experience. More

We were referred to this dealership by friends and our service was excellent without added pressure to buy. Jovan listened to what we wanted and was able to work with us without trying to change our pro service was excellent without added pressure to buy. Jovan listened to what we wanted and was able to work with us without trying to change our proposed budget. More

I had a great experience with Liberty Mazda! They were extremely friendly and very helpful with getting me the car I wanted. Everyone was welcoming and they went into great detail to make sure I knew eve extremely friendly and very helpful with getting me the car I wanted. Everyone was welcoming and they went into great detail to make sure I knew everything there was to know about my car and how it operated. More

I had a very good car buying experience at Liberty Mazda. I spoke with Michael (sales manager) before I made the trip to the dealership. It was the last day for an Incentive that was being offered and I didn I spoke with Michael (sales manager) before I made the trip to the dealership. It was the last day for an Incentive that was being offered and I didnt want to waste time at dealership that wasn't going to give me a fair price on the car I wanted. I Had done my research and new what a fair price range would be. I told Michael what the range I was expecting to pay for the car and asked if that was something he was willing to do. He told me yes he thought he could, so my wife and I made trip to the dealership. When we arrived we were greeted by Jovan Moxley (salse representative). Jovon was very profesional and helpfull. He showed us what they had available and we took one for a ride. While on the test drive Jovan did a great job letting us get used to vehicle and explaining the different features,options, ect. He was very knowledgeable. When we got back we made a fair offer for the car and what we wanted for our trade in, a fair counter offer was made and after one small adjustment the deal was done. All in a couple of hours (not including the paperwork). This is in my opinion how all car purchases should be! Great job Jovon, Michael and Liberty Mazda! More

I had a very good experience leasing a 2012 Mazda 6 with Jovan's help. He was very knowledgeable about the car and about leasing options. I never felt pressured into making a decision. Jovan's professionali Jovan's help. He was very knowledgeable about the car and about leasing options. I never felt pressured into making a decision. Jovan's professionalism and personality made the entire process very easy. More

I visited the dealership 3 times, first time the guy shown me the car but refused to evaluate my trade car because asked me to come back with my wife (as I said I will buy with her). Second time the guy shown me the car but refused to evaluate my trade car because asked me to come back with my wife (as I said I will buy with her). Second time the guy wasn't there and someone else helped me but couldn't comment on what previous guy promised me. Third time this guy made 3 appointments at the same time, when I asked for a test drive he just handed over the keys to me. When I was choosing the color in the outside sun, this guy didn't care to come out for 20 minutes and I checked cars (most of them had dead/discharged battery, don't know for how many days) when I asked him he said he was waiting for me to come back. Very very very disrespectful talk, cranking cheap jokes and asking for credit card for every single offer he made. Kept saying how can I trust you that you are serious about the deal. Offered me a trade for $2,500 first and when I kept refusing he started loose talk to stop me from negotiating and finally came upto $5,000...... but.... I had made up my mind not to buy from him at any cost so I refused the offer. His manager was a bigger surprise to me, not sure why he had to meet me after I refused the deal. He came without greeting (perfect demonstration of their customer service) and started from scratch... $2,500 for trade and MSRP on car. I had to fast forward him to say goodbye (forever...) Went to next dealership, Ira Mazda and got the vehicle for the same price what Liberty offered me but with a feel of customer and respect of a buyer. Not a recommended dealership for me. More